Extremely easy to deal with. Received claim form very quickly. Settlement was very prompt.
Hayley
ExoticDirect
5 years ago
Hi Gill,
Thank you for taking the time to leave us with your positive review.
It's great to hear you found our website easy to use and you were happy with how the claim was handled.
We hope you have a great day,
The Exotic Direct Claims Team.
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Cliente fidato
Verificato da Feefo
5 years ago
Perfect all round.
So easy to take out the insurance in the first place and to Ames it when I needed too. Very friendly helpful staff and not on hold for ages.
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MB
Miss Helen Brooke
Verificato da Feefo
5 years ago
Ciò che Miss Helen Brooke ha detto su ExoticDirect:
Brilliant
Fabulous, pay my claim everytime.
Hayley
ExoticDirect
5 years ago
Hi Helen,
Thank you so much for taking the time to leave us with your 5 star review.
We understand how stressful it can be when your pets need treatment so It's great to hear that we have been able to help with this.
Kind Regards,
The Exotic Direct Claims Team.
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MS
Mrs Lisa Smith
Verificato da Feefo
5 years ago
Ciò che Mrs Lisa Smith ha detto su ExoticDirect:
Really easy to renue and adjust my cover over the phone. HIGHLY RECOMMENDED
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MW
Mrs Tracey Williams
Verificato da Feefo
5 years ago
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Ciò che Mrs Tracey Williams ha detto su ExoticDirect:
The only insurance that would insure my pygmy goat Boyce.
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Cliente fidato
Verificato da Feefo
5 years ago
Very simple & straightforward. I have been with Exotic Direct for many years and the price is still very reasonable.
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ML
Mrs Lorna Lomas
Verificato da Feefo
5 years ago
Ciò che Mrs Lorna Lomas ha detto su ExoticDirect:
Great service from everyone at Exotics.
Everyone I have spoken to has always been very helpful and sympathetic. Very good service.
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MC
Ms Sarah Childs
Verificato da Feefo
5 years ago
Ciò che Ms Sarah Childs ha detto su ExoticDirect:
Never a problem
No problem with my renewal, I was expecting a huge hike in the premiums paid every year, but there were none!!! Unfortunately I lost one of my Buds, and the guys at Exotic were fabulous. When I was...
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MT
Mr Anthony Todhunter
Verificato da Feefo
5 years ago
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Ciò che Mr Anthony Todhunter ha detto su ExoticDirect:
Easy set up
Easy set up
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Cliente fidato
Verificato da Feefo
5 years ago
Great service and price
Excellent value. Covered all but two of my exotic pets. Combined insurance made it easier than wading through lots of different quotes
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.