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ExoticDirect Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,978 recensioni

Mr Lee Henry

Verificato da Feefo

10 months ago

Ciò che Mr Lee Henry ha detto su ExoticDirect:

Excellent

Excellent customer service and prices

Amy

ExoticDirect

10 months ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Cliente fidato

Verificato da Feefo

10 months ago

Amy

ExoticDirect

10 months ago

Hello, Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Mrs Vivienne Norris

Verificato da Feefo

10 months ago

Amy

ExoticDirect

10 months ago

Hello, Thanks for taking the time to leave feedback, much appreciated Kind regards The Exotic Direct Team

Miss Laura Keepins

Verificato da Feefo

Brackla

11 months ago

Ciò che Miss Laura Keepins ha detto su ExoticDirect:

Extremely easy renewal never had to phone for help Dudette is all good thank you

Angel

ExoticDirect

11 months ago

Good afternoon, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards Exotic Direct Team

Cliente fidato

Verificato da Feefo

11 months ago

Should be a set fee to pay upfront like other insurance companies. Would he

Lots of people i know use this company. Only down side is we have to find money upfront if bird ever needs a vet. Shouldn't have to worry and stress if bird ever needs a vet. Should be a set fee to...

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Angel

ExoticDirect

11 months ago

Good afternoon, Thank you for taking the time to leave us your thoughts. We are always open on feedback on improving our services to help our furry friends. We are currently working on processes to help clients further with vet fees as we know these can be unpredictable and expensive. We welcome any further feedback and value your business. Kind regards Exotic Direct Team

Cliente fidato

Verificato da Feefo

11 months ago

Cost effective and reassuring to have.

Staff are polite and helpful and it’s not expensive (we have four rats so I was expecting high costs) to get good cover.

Eva

ExoticDirect

11 months ago

Hello, Thank you for taking the time to leave a positive review. We really appreciate it and are glad you were happy with our service! Kind regards Exotic Direct Team

Cliente fidato

Verificato da Feefo

11 months ago

Would recommend

Easy purchase easy renewal not bad price

Eva

ExoticDirect

11 months ago

Hello, Thank you so much for taking the time to leave a positive review! Kind regards The Exotic Direct Team

Cliente fidato

Verificato da Feefo

11 months ago

Kind and helpful

Didn’t take long to get a response about my claim I made. Answered the questions quickly I had after the claim. Very kind and friendly. Made the process easier, thank you.

Angel

ExoticDirect

11 months ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team

Mrs Angela James

Verificato da Feefo

Westcliff-on-Sea, Essex

12 months ago

Angel

ExoticDirect

12 months ago

Good afternoon, Thanks for the five star feedback, it means a lot. Kind regards Exotic Direct Team

Mrs Cheryl Bullock

Verificato da Feefo

Glossop

1 year ago

Ciò che Mrs Cheryl Bullock ha detto su ExoticDirect:

Amazing company, wouldn’t be without them.

Exotic direct are a great company, I’ve been with them for years now, I have my ferrets insured with them, one of my boys who I previously had insured with them was really poorly, and if I hadn’t had...

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Amy

ExoticDirect

1 year ago

Hello, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful and the great feedback on your claims experience. Kind regards The Exotic Direct Team

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