Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,994 recensioni

Mrs Tammy Grierson

Verificato da Feefo

4 years ago

Ciò che Mrs Tammy Grierson ha detto su ExoticDirect:

Lovely friendly quick and easy service. Reasonable quotes too

Mia

ExoticDirect

4 years ago

Hi Tammy, Thank you for taking the time to review! We are glad you found everything quick and easy! Kind regards, The Exotic Direct team.

Cliente fidato

Verificato da Feefo

4 years ago

Excellent customer servie

Seamless renewal and excellent service when need to contact them.

Mia

ExoticDirect

4 years ago

Good afternoon,We are glad you were happy with the service, thank you for taking the time to review!Kind regards,The Exotic Direct team.

Cliente fidato

Verificato da Feefo

4 years ago

Easy and clear service

Very quick service, and clear about what is provided.

Mia

ExoticDirect

4 years ago

Good afternoon,We are glad we were able to help, thank you for taking the time to review!Kind regards,The Exotic Direct team.

Mrs Stacey Eckersley

Verificato da Feefo

Chorley

4 years ago

Ciò che Mrs Stacey Eckersley ha detto su ExoticDirect:

Fantastic service

Such an easy experience, I had no problems what so ever with Exotic direct paying the vets fees when my parrot had to undergo an operation. The vets completed the paperwork and there was no questions...

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Gabriella

ExoticDirect

4 years ago

Good morning Stacey, Thank you for taking the time to write such a lovely review. We are so pleased to hear you found our service fantastic! All the best, The Exotic Direct Claims Team.

Mr Colin Rees

Verificato da Feefo

4 years ago

Ciò che Mr Colin Rees ha detto su ExoticDirect:

Nice chap dealt with my insurance for my African grey

Yes highly recommended

Mia

ExoticDirect

4 years ago

Good afternoon,We are happy to have been able to help, thank you for taking the time to review!Kind regards,The Exotic Direct team.

Vicki

Verificato da Feefo

Vale of Glamorgan

4 years ago

Ciò che Vicki ha detto su ExoticDirect:

.Visit to the vets

Had a tortoise with a bad leg which I had to take to the vets recently. Vets bill was paid promptly.

Gabriella

ExoticDirect

4 years ago

Good morning Vicki, Thank you for taking the time to leave a review. We are very happy to hear you found our claims process prompt. Have a lovely weekend. The Exotic Claims Team.

Miss Maggie Mallon

Verificato da Feefo

4 years ago

Ciò che Miss Maggie Mallon ha detto su ExoticDirect:

Claim

My claim was delt with quickly and without any fuss

Gabriella

ExoticDirect

4 years ago

Good morning Maggie, We are so pleased to hear you found our claims process quick and fuss free. Thank you for taking the time to leave a review. We hope you enjoy your weekend. All the best, The Exotic Claims Team.

Mrs Elizabeth Bundy

Verificato da Feefo

St Asaph North Wales

4 years ago

Ciò che Mrs Elizabeth Bundy ha detto su ExoticDirect:

Always there when you need them

I have turned to Exotic Direct twice once when I lost my beloved Galah Chico when he was onlly 5 and again more recently when Louie my African Grey wasn’t well on on both occasions there response was...

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Imane

ExoticDirect

4 years ago

Hello Elizabeth,Thank you for rating us 5*s!We are very pleased to hear that you put your trust in us and we did not disappoint.We hope for your little friends to never have to use our services but we are more than happy to assist you anyway we can and try to make it easier for you in difficult times.Kind regardsThe Exotic Direct Team

Michelle

Verificato da Feefo

Edinburgh

4 years ago

Ciò che Michelle ha detto su ExoticDirect:

Quick and easy support

Quick response when looking for support. Lost my beloved parrot after being sold to me with an incurable disease I wasn’t aware of. During a heartbreaking time, Exotic made the process quick and...

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Imane

ExoticDirect

4 years ago

Hello Michelle,Thank you for rating us 5*s!We are sorry for the loss of your friend, please accept our condolences.We try to do our best as a team to make the customer journey as easy and enjoyable as possible.Kind regardsThe Exotic Direct Team

Cliente fidato

Verificato da Feefo

4 years ago

When i rang up to ask about my policy on thursday 25th november 2021 the man i spoke to was lovely. Compassion for my situation and clarity of how the policy works.

Imane

ExoticDirect

4 years ago

Hello,Thank you for rating us 5*s!We are very pleased to hear that you were able to get the assistance you were looking for.Kind regardsThe Exotic Direct Team

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