Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,994 recensioni

Mr Leslie Sandham

Verificato da Feefo

4 years ago

Ciò che Mr Leslie Sandham ha detto su ExoticDirect:

Recommended

Prompt no fuss service as always and excellent prices.

Kirsty

ExoticDirect

4 years ago

Good Morning Leslie, We are so pleased you're happy with the service we provide and that we are able to offer cover for your pet at an affordable price! Thank you so much for taking the time to leave us a positive review! Kind Regards, The Exotic Direct Team.

Miss Karen Mckie

Verificato da Feefo

4 years ago

Ciò che Miss Karen Mckie ha detto su ExoticDirect:

Extremely quick and easy renewal

Extremely easy to renew policy. I think insuring your pet is so sensible and cost effective.

Kirsty

ExoticDirect

4 years ago

Good Morning Karen, We are please to hear you find our renewals process satisfactory and our cover options cost effective, thank you so much for taking the time to leave us a 5* review! Kind Regards, The Exotic Direct Team.

Cliente fidato

Verificato da Feefo

4 years ago

East and helpful

Had support at the end of the phone as I had never claimed anything before so didn’t really know what I was doing. Really helpful team guided me through. Simple forms. Quick and easy. Really happy...

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Mia

ExoticDirect

4 years ago

Good afternoon, We are happy to have been able to help with the claims process, we really appreciate you taking the time to review. Kind regards, The Exotic Direct Team.

Miss Rachael West

Verificato da Feefo

Basingstoke

4 years ago

Ciò che Miss Rachael West ha detto su ExoticDirect:

Quick & easy service

I insured my new baby bird online, I didn’t get the documents quickly as it was a bank holiday, so I called to make sure everything was ok, which it was. Whilst I was on the phone, I enquired about...

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Kirsty

ExoticDirect

4 years ago

Good Morning Rachael, We are so pleased to have been able to provide cover for your new baby bird and also provide a quote for your older bird, and that the service we provided was quick and easy for you! Thank you so much for taking the time to leave us a positive review! King Regards, The Exotic Direct Team.

Mrs Julie Smith

Verificato da Feefo

4 years ago

Ciò che Mrs Julie Smith ha detto su ExoticDirect:

The whole process of my claim was so easy to do,which when having extra stress of having an ill pet made things so much better.

Mia

ExoticDirect

4 years ago

Good afternoon Julie, We are happy to have been able to help with your claim, we wish you pet a speedy recovery and thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mr Christopher Jones

Verificato da Feefo

4 years ago

Ciò che Mr Christopher Jones ha detto su ExoticDirect:

Value for money

Easy application process . Good choice of policy options. Great pricing

Mia

ExoticDirect

4 years ago

Good afternoon Christopher, We are pleased to have been able to assist with your application, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Cliente fidato

Verificato da Feefo

4 years ago

Media caricati

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It was so easy to renew no hassle at all , & ready to carry on insuring my exotic animals.

Mia

ExoticDirect

4 years ago

Good afternoon,
We are pleased to be able to offer you cover, thank you for taking time to review and for the lovely photos!

Kind regards, The Exotic Direct Team.

Cliente fidato

Verificato da Feefo

4 years ago

Very helpful, friendly staff and processed claim efficiemtly

Great staff, sympathetic, friendly and helpful. Very efficient claims process. Been with Exotic Direct for over 20 years

Mia

ExoticDirect

4 years ago

Good afternoon, We are so happy to be able to offer you cover and assist with your claim. Thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Cliente fidato

Verificato da Feefo

4 years ago

Quick and efficient service

I am very happy with the way in which my claim was dealt with; quickly, efficiently and hassle-free.

Mia

ExoticDirect

4 years ago

Good afternoon, We are pleased to be able to have helped with your claim, thank you for taking the time to review. Kind regards, The Exotic Direct Team.

Mrs Jane Callow

Verificato da Feefo

4 years ago

Ciò che Mrs Jane Callow ha detto su ExoticDirect:

Very helpful, claim went though smoothly

Good insurance quick and easy

Mia

ExoticDirect

4 years ago

Good afternoon Jane, We are so happy to have been able to help with your claim, thank you for taking the time to leave a review. Kind regards, The Exotic Direct Team.

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