Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,994 recensioni

Mr & Mrs Darren & Tara Smith

Verificato da Feefo

3 years ago

Ciò che Mr & Mrs Darren & Tara Smith ha detto su ExoticDirect:

Exotic Direct have been brilliant through the process of claiming for our parrot that passed away. They have been very empathetic and understanding. It has been a very hard and emotional time and...

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Lloyd Glater

ExoticDirect

3 years ago

Good Morning Darren & Tara. Thank you so much for taking the time to leave a 5* review. As pet owners ourselves we know how difficult it can be when we have to say goodbye. We wish you a nice Christmas and new year. The Exotic Direct Claims Team.

Mr & Mrs Darren & Tara Smith

3 years ago

Thank you. Merry Christmas to you all...

Nikki Sullivan

Verificato da Feefo

Bordon

3 years ago

Ciò che Nikki Sullivan ha detto su ExoticDirect:

Easily and quickly resolved

Process only took a matter of days from submitting the claim to receiving payment. Cannot recommend enough, great service

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Nikki, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Mrs Leanne Holland

Verificato da Feefo

St. Helens

3 years ago

Ciò che Mrs Leanne Holland ha detto su ExoticDirect:

Fantastic communication and dealt with the vets directly

Brilliant communication and dealt with the claim very Efficiently . Also dealing with the vets directly which saved me the stress.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Leanne, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so stress free and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Robert Hill

Verificato da Feefo

Southampton

3 years ago

Ciò che Robert Hill ha detto su ExoticDirect:

Excellent claim service.

All handled between vets and Exotic Direct. Once vet submitted claim form payment was made in full within just a few days.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Robert, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Cliente fidato

Verificato da Feefo

3 years ago

Appreciate Exotic

Our furry companions and us as owners are very fortunate to have Exotic Direct as our insurance. Very understanding and quick to assist.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. We wish you a wonderful Christmas! The Exotic Direct Claims Team.

Cliente fidato

Verificato da Feefo

3 years ago

They answer the mails and the claims were dealt quickly.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so helpful and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Mrs Pauline Bidmade

Verificato da Feefo

Corbridge

3 years ago

Ciò che Mrs Pauline Bidmade ha detto su ExoticDirect:

Always prompt and helpful. They dealt directly with our vet.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Pauline, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Cliente fidato

Verificato da Feefo

3 years ago

Would not be without this Insurance

So easy to use. We all want what is best for our pets and having this insurance means we can have it without worrying about huge vet bills.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy to use. Have a lovely weekend and all the best, The Exotic Direct Claims Team.

Cliente fidato

Verificato da Feefo

3 years ago

I am Very happy

Gabriella

ExoticDirect

3 years ago

Hi there, Thank you so much for taking the time to leave a 5* review, we are so pleased you are happy. Have a lovely weekend and all the best, The Exotic Direct Claims Team.

Cliente fidato

Verificato da Feefo

3 years ago

Exotics Direct always courteous on the phone. Easy to submit claim and payment is always made promptly either to the vets or the client. Always very sympathetic also during the loss of your pet.

Gabriella

ExoticDirect

3 years ago

Hi there, Thank you so much for taking the time to leave such a lovely review. We were so sorry to hear about your little friend. We are pleased you have found our claims process prompt and easy. Have a lovely weekend, The Exotic Direct Claims Team.

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