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ExoticDirect Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/exotic-direct | Feefo

Visualizzazione di tutte le 1,925 recensioni

Trusted Customer

7 years ago

Data di acquisto: 02/01/2018

Ciò che Trusted Customer ha detto su ExoticDirect:

Hassle free process!

Absolutely no hassle process from start to finish. Our vets sent through the claim form and a couple of weeks later I received the cheque in the post

Hayley

ExoticDirect

7 years ago

Hi Joanne,

Thank you so much for taking the time to send your review. We are glad to hear the claims process was hassle free and that you received swift settlement.

Have a really nice day.

The Exotic Direct Claims Team.

Vedi l'intera recensione del cliente

Trusted Customer

7 years ago

Data di acquisto: 30/12/2017

Ciò che Trusted Customer ha detto su ExoticDirect:

Reward customer loyalty

I have been a loyal customer for 3 years and renewed each year and have another policy with you yet the price never goes down. I only renewed with you because you’re the only ones i could find who...

Alison

ExoticDirect

7 years ago

Dear Zoe,

Thank you for your feedback.

We do incentivise clients with your policy type and I will email you directly.

Kind regards

Exotic Direct Team

Vedi l'intera recensione del cliente

Trusted Customer

Chester

7 years ago

Data di acquisto: 22/12/2017

Ciò che Trusted Customer ha detto su ExoticDirect:

Such an easy experience. Correspondence to tell me when it will renew and how much and that's it. All done. Couldn't be more straight forward. Thank you

Alison

ExoticDirect

7 years ago

Hi Rachel,

Thank you for your review, so pleased you found the experience easy and straight forward, it's very nice to hear!

Kind regards

Exotic Direct Team

Vedi l'intera recensione del cliente

Trusted Customer

7 years ago

Data di acquisto: 28/12/2017

Ciò che Trusted Customer ha detto su ExoticDirect:

Excellent service

Excellent easy claims procedure, full payout for my little ferret after her operation. It's great to have a company who insure exotic pets. I'm so glad I got my ferret insured. Thank you Exotic...

Hayley

ExoticDirect

7 years ago

Hi Deborah, Thank you so much for taking the time to send your review. Your comments are really important to us and we are glad we could help you following your ferret's operation. We hope recovery is swift.

Have a really nice day.

The Exotic Direct Claims Team.

Vedi l'intera recensione del cliente

Trusted Customer

Basildon

7 years ago

Data di acquisto: 02/01/2018

Ciò che Trusted Customer ha detto su ExoticDirect:

Easy to renew, very reasonably priced, never had a problem. Both my Bearded Dragons insured with you.

Alison

ExoticDirect

7 years ago

Hi Sara, Thanks so much for your feedback, really pleased your happy with your renewal & that both your Bearded Dragons are insured with us.

Vedi l'intera recensione del cliente

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Informazioni su ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom

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