Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,994 recensioni

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

I just let it renew. Had no contact with you.

Martin

ExoticDirect

8 years ago

Hi,

Thanks for taking the time to review and we are sorry that you did not get any documentation from us, although it was posted to you over a months ago.

May we please ask you to check that the contact details we have for you are correct.

Best wishes,

The Exotic Direct Team

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

No need to improve

Great that it is automatic renewal and no paperwork to fill out.

Martin

ExoticDirect

8 years ago

Many thanks for your positive comments and taking the time to post a review.

Best wishes,

The Exotic Direct Team

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Excellent service

Great service and helpful staff

Martin

ExoticDirect

8 years ago

Hi,

Many thanks for your positive comments and for taking the time to post your review.

Best wishes,

The Exotic Direct Team

Cliente fidato

8 years ago

Excellent service

Speedy claim, very easy to claim.

Martin

ExoticDirect

8 years ago

Hi,

Many thanks for your positive comments and for taking the time to post your review.

best wishes,

The Exotic Direct Team

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Easy to renew as it's automatic unless you choose to stop. Clear information received by email. Excellent.

Sarah

ExoticDirect

8 years ago

Hi Jann

Thank you so much for your positive comments and taking the time to leave us your review.

Its great to hear that you found our renewal system so efficient and easy.

Kind Regards

The Exotic Direct Team

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Excellent

Sarah

ExoticDirect

8 years ago

Hi Helen - Louise

Thank you for taking the time to leave us your review.

Its great to hear you found our service so pleasing.

Kind Regards

Exotic Direct Team

Trusted Customer

Nottingham

8 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

You’ve always been polite. Plus you include, our pet, They are an entity and not a ‘thing’. She’s asleep in her ‘tent’ at the moment.

Sarah

ExoticDirect

8 years ago

Hi Leonard,

Thank you so much for your kind review,

We are happy to hear that you and your pet are happy with our service!

Thank you for taking the time to leave your review,

Kind Regards

The Exotic Direct Team.

Trusted Customer

8 years ago

Media caricati

Visualizza tutti i media (1)

Ciò che Trusted Customer ha detto su ExoticDirect:

You can't

Very easy to renew and price very competitive

Sarah

ExoticDirect

8 years ago

Dear Sandra,

Thank you for taking the time to leave your review,

We are very pleased to hear that you are happy with your renewal and found the process easy.

Kind Regards,

The Exotic Direct Team

Cliente fidato

8 years ago

I would recommend exotic direct as everthing is easy to fill in and clear of payments and what is covered.

Sarah

ExoticDirect

8 years ago

Hi there,

Thank you very much for taking the time to leave your review.

We are so pleased to hear that you found our process clear and easy to follow.

Kind Regards,

The Exotic Direct Team

Trusted Customer

8 years ago

Media caricati

Visualizza tutti i media (1)

Ciò che Trusted Customer ha detto su ExoticDirect:

i have insured my parrot (tuco) for a few years now with exotic direct and the service has been top drawer, they always give you plenty of time reminder when your policy is near its end, so thank you...

Leggi altre

Alec

ExoticDirect

8 years ago

Hi Edward,

That's a great photo of Tuco - thank you for sharing it with us.

We also really appreciate you taking the time to write such a positive review about the service we've been able to provide you with over the last few years. It was also great to read that you're happy with the way we notify you of your renewals.

If we can be of any further assistance, please do let us know.

Kindest regards,

The Exotic Direct Pet Insurance Team

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

ExoticDirect Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?