Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,993 recensioni

Cliente fidato

Verificato da Feefo

2 years ago

It’s great but it would be even better if you can insure four small animals at a time.

Jodie

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback, much appreciated. We will pass this information on. Kind regards, From the Exotic Direct Team

Mr Roy Collier

Verificato da Feefo

Melton Mowbray

2 years ago

Ciò che Mr Roy Collier ha detto su ExoticDirect:

Smooth effortless service by friendly efficient folks

Smooth service, but I have never needed to claim. When contacting the office I always get straight through, to pleasant staff who are always helpful and efficient. Any actions as a result of my...

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Jodie

ExoticDirect

2 years ago

Hi Roy, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind regards, From the Exotic Direct Team

Cliente fidato

Verificato da Feefo

2 years ago

Straightforward easy renewal

Jodie

ExoticDirect

2 years ago

Hi, Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service. Kind Regards, The Exotic Direct Team

Mrs Niki Pargeter-Keown

Verificato da Feefo

Glasgow

2 years ago

Ciò che Mrs Niki Pargeter-Keown ha detto su ExoticDirect:

Excellent

Excellent service.. easy to renew policy. Everything was done online

Jodie

ExoticDirect

2 years ago

Hi Niki, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind Regards, The Exotic Direct Team

Miss Abbie Martin

Verificato da Feefo

Worcester

2 years ago

Ciò che Miss Abbie Martin ha detto su ExoticDirect:

Great value for money.

Easy to set up, really affordable & great value for money! I haven’t had to use it yet but it’s great security to fall back on in future.

Jodie

ExoticDirect

2 years ago

Hi Abbie, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards, From the Exotic Direct Team

Cliente fidato

Verificato da Feefo

2 years ago

Jodie

ExoticDirect

2 years ago

Hi, Thanks for the five star feedback, it means a lot. Kind Regards, The Exotic Direct Team

Mrs Angela James

Verificato da Feefo

Westcliff-on-Sea, Essex

2 years ago

Ciò che Mrs Angela James ha detto su ExoticDirect:

Peace of mind

I've not had to use them yet but I have peace of mind that they will be there when I do.

Jodie

ExoticDirect

2 years ago

Hi Angela, Thanks for taking the time to leave feedback, much appreciated. Kind Regards, The Exotic Direct Team

Cliente fidato

Verificato da Feefo

2 years ago

Quick and easy cheap and cheerful

Jodie

ExoticDirect

2 years ago

Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (: Kind Regards, The Exotic Direct Team

Cliente fidato

Verificato da Feefo

2 years ago

Prompt service friendly customer service and genuine

I never have any problems regarding claims. The prices are always affordable and I have 8 reptiles

Jodie

ExoticDirect

2 years ago

Hi, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind Regards, The Exotic Direct Team

Mr Dean Wood

Verificato da Feefo

Darlington

2 years ago

Jodie

ExoticDirect

2 years ago

Hi Dean, Thanks for the five star feedback, it means a lot. Kind Regards, The Exotic Direct Team

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