Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

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Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,995 recensioni

Trusted Customer

Verificato da Feefo

Woodbury Salterton

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Easy process

I was able to get further insurance for my additional bird. Easy process. Very helpful.

Alec

ExoticDirect

7 years ago

Hi Ros, Thank you for giving us this positive review. We're really pleased to hear that we were able to make the process of adding an additional pet onto your pet insurance cover an easy one. If you ever have any questions about your policy, or need our assistance with anything else, please do let us know. Very best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Very helpful young lady,and very easy to do

Already told some people about your helpful service and staff

Alec

ExoticDirect

7 years ago

Hi Andrew, Thank you for leaving us this positive review and also for taking the time to give some extra information about your experience. We're really pleased to hear that you are happy with the service we provide you with and that you've felt able to recommend us to others. It means a lot that you're willing to do that. If you ever have any questions about your policy, or anything else that we can help with, please do get in touch. Best regard, The Exotic Direct Pet Insurance Team

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Great insurance, excellent service highly recommended.

Great renewal service seamless and smooth no problems..my bearded dragons have been insured with this company for many years and always without exception the service has been great... I’m more than...

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Louise

ExoticDirect

7 years ago

Hi Roger,Thank you for taking the time to leave us your review and for the 5 star rating! We are so pleased to hear your great comments regarding our seamless and efficient renewal process. Thank you for your continued custom and for recommending Exotic Direct! Kind Regards The Exotic Direct Team

Trusted Customer

Verificato da Feefo

Colchester,Essex.

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Excellent service both insurance and cover for my African grey wouldn't go anywhere else than Exotic Direct thank you.

Louise

ExoticDirect

7 years ago

Hi Timothy, Thank you for taking the time to leave us your review and for the 5 star rating! We are delighted to hear your great comments regarding our service and are very happy to hear you wouldn't go anywhere else but Exotic Direct, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Proper job !

No fuss, no nonsense. I don’t even think the renewal cost any more. Just the job. Thanks.

Alec

ExoticDirect

7 years ago

Hi John, Thank you for taking the time to leave us this positive review. We're all really please to read that you're happy with your latest renewal. If you ever have any questions about your insurance, or if we can help in any other way please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Friendly and Helpful

They were so helpful in helping me to find the correct information for the insurance I took out. Very friendly and polite.

Nathan

ExoticDirect

7 years ago

Hello Sophie, Thank you for the positive review! Very happy to hear that we managed to help you find the correct insurance product and it's always nice to hear that you found us polite and friendly. We wish yourself and your little one all the best in the future! Kind regards - Exotic Direct Team

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Terry

Nice and easy Just purchased our new baby So really need insurance Just incase!

Louise

ExoticDirect

7 years ago

Hi Sandra, Thank you for taking the time to review us and for the 5 star rating! We are very happy to hear that our cover provides you with peace of mind. Kind Regards The Exotic Direct Team

Cliente fidato

Verificato da Feefo

7 years ago

Great service and very helpfull

Nathan

ExoticDirect

7 years ago

Thank you for the positive comments, Glad you found the service to be great and happy you found us helpful! - Exotic Direct Team

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Efficient and easy.

Nathan

ExoticDirect

7 years ago

Hello Joyce, Happy to hear that you found the service efficient and easy to use. - Exotic Direct Team

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Yes definitely

Nathan

ExoticDirect

7 years ago

Thank you for taking the time to rate us! - Exotic Direct Team

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