Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ExoticDirect

Visualizzazione di tutte le 1,995 recensioni

Cliente fidato

Verificato da Feefo

6 years ago

Superb

Easy to contact, easy to renew and provide excellent insurance for my precious parrot. Every single time I have had to contact them they have been friendly and helpful.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear that you have been happy with our friendly and helpful service. It is also great to hear you are happy with your cover and renewal, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

A must for your reptiles health

Perfectly explained, happy with the options of cover a must for your reptil

Louise

ExoticDirect

6 years ago

Hi Danny, Thank you for taking the time to leave us your review and for rating us with 5 stars! It is great to hear you are happy with our service and the options of cover available. Kind Regards The Exotic Direct Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Great product and company

I’ve used ExoticDirect for around 8 years now and they have always been, helpful, professional and caring. Highly recommend them as an insurance company for your exotic pets.

Hayley

ExoticDirect

6 years ago

Hi Anna, Thank you so much for your positive review and for your lovely comments. It is great to hear that you would recommend us as an insurer for Exotic pets. We hope you have a lovely day, The Exotic Direct Team.

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Any query/change has happened quickly and efficiently.

Louise

ExoticDirect

6 years ago

Hi Ian, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are delighted to hear that you have been happy with our quick and efficient service, thank you! Kind Regards The Exotic Direct Team

Cliente fidato

Verificato da Feefo

7 years ago

Honest and grateful.

They were very kind in allowing late claims to be still valid (because of my clinical depression). Also EVERY representative that I speak to is unfailingly polite, respectful and positive.

Hayley

ExoticDirect

7 years ago

Hi there, Thank you so much for leaving your positive review. It is lovely to hear that our representatives have been polite, respectful and positive. At Exotic Direct we understand that claiming can be difficult so we want to make the process as easy and straightforward as possible for our customers. Have a lovely weekend, The Exotic Direct Team.

Cliente fidato

Verificato da Feefo

7 years ago

Hassle free

Defiantly recommend - been very hassle free and helpful

Hayley

ExoticDirect

7 years ago

Hi there, Thank you for taking the time to leave your positive review. It's so good to hear that your experience with us has been hassle free as this is our aim! We hope you have a lovely weekend, The Exotic Direct Team.

Cliente fidato

Verificato da Feefo

7 years ago

So straight forward 😄

It was such a simple process and I've now got peace of mind that my rabbit Alfred can have the best care possible 😁

Hayley

ExoticDirect

7 years ago

Hi there, Thank you so much for taking the time to leave your positive review. It is so good to hear that the process was simple. We really hope that Alfred never has to have any treatment but if he does we are here to help. We hope you have a lovely weekend, The Exotic Direct Team.

Cliente fidato

Verificato da Feefo

7 years ago

Quick and easy

Easy and useful. Didn't have to do anything.

Hayley

ExoticDirect

7 years ago

Hi there, Thank you so much for the positive review of us here at Exotic Direct. It is so good to hear that the process was quick and easy for you. If there is anything else you require please get in touch and we would be happy to help! The Exotic Direct Team.

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Excellent brilliant

Hayley

ExoticDirect

7 years ago

Hi Leanne, Thank you for taking the time to leave your positive review. If there is ever anything we can help further with please do not hesitate to contact us. We hope you have a lovely weekend, The Exotic Direct Team.

Trusted Customer

Verificato da Feefo

7 years ago

Ciò che Trusted Customer ha detto su ExoticDirect:

Efficient and understanding.

Hayley

ExoticDirect

7 years ago

Hi Sian, Thank you for taking the time to leave your positive review. It is lovely to hear that you found our team efficient and understanding. If there is ever anything you need please do not hesitate to contact us. We hope you have a lovely day, The Exotic Direct Team.

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