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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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ESE Direct Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/ese-direct | Feefo

Visualizzazione di tutte le 3,508 recensioni

Customer

7 years ago

Data di acquisto: 20/08/2017

Ciò che Customer ha detto su ESE Direct:

Still waiting for it to arrive !!!!

I have not received this item yet.

Ryan - Customer Care

ESE Direct

7 years ago

Good Morning, thank you for your feedback. As per our earlier conversation we are happy that your order has now been delivered. We do sincerely apologise for the delay in your order and we have spoken to the supplier to ensure that this won't happen again.

Customer

Lancaster

7 years ago

Data di acquisto: 18/08/2017

Ciò che Customer ha detto su ESE Direct:

Easy to use website - easy to order and very prompt delivery.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Thank you so much for your kind words Brian, and for taking the time to leave your positive review.

We hope to welcome you back as a customer again in the future.

Have a great day :)

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 17/08/2017

Let me down and no attempt to attone

I was let down at the last minute and only offered a more expensive product. You could have offered a discount on the more expensive product to compensate for reneging on the order you accepted.

Ryan - Customer Care

ESE Direct

7 years ago

Hello, thank you for your feedback. We do sincerely apologise for the poor service that you have received and we are looking at ways of improving this for the future.

Recensioni del prodotto

Customer

Plymouth

7 years ago

Data di acquisto: 17/08/2017

Ciò che Customer ha detto su ESE Direct:

very poor was advised product had been delivered on 23 August but it didn't arrive until 31st August after we had to make 3 telephone calls to find it

Ryan - Customer Care

ESE Direct

7 years ago

Good Morning Jack. We do apologise for the delay in your order, I have spoken to one of your colleagues this morning and we understand that your order who has confirmed that your order has now arrived. We are in discussions with the supplier to ensure that this dose not happen again in future.

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 02/08/2017

GOOD COMPANY TO DEAL WITH

VERY CLEAR WEB SITE EASY PAYMENT SYSTEM GOOD DELIVERY TIME

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi there,

ESE Direct really do appreciate your positive review, and we would like to thank you for your kind words.

We are glad that you have received the flammable liquid storage cabinets, in plenty of time for your requirements.

We hope to welcome you back as a customer again in the future.

Have a great day! :)

Customer

7 years ago

Data di acquisto: 14/08/2017

Ciò che Customer ha detto su ESE Direct:

Quick and speedy delivery

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Sue

Thank you so much for your positive review!

ESE Direct really do appreciate your comments, and we hope to welcome you back as a customer again in the future :)

Customer

London

7 years ago

Data di acquisto: 09/08/2017

Ciò che Customer ha detto su ESE Direct:

6 Drum Containment Tray 1000 x 550 x 150h 60 litre capacity

The customer service representative was very helpful, polite and patient.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Shola. Thank you for your positive review it is much appreciated, we do hope to hear from you again in the future.

Cliente fidato

7 years ago

Data di acquisto: 08/08/2017

Good service, good product

The experience of buying from ESE was good. The delivery was made as soon as proof of payment was received.

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Recensioni del prodotto

Customer

stibbard

7 years ago

Data di acquisto: 17/08/2017

Ciò che Customer ha detto su ESE Direct:

great service

customer service on a problem was really well handled and resolved ...... we met nothing but understanding and calm, positive assistance ..... many thanks

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Recensioni del prodotto

Customer

7 years ago

Data di acquisto: 11/08/2017

Ciò che Customer ha detto su ESE Direct:

quick response to the order and quick delivery time

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Recensioni del prodotto

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Informazioni su ESE Direct

Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.

0808 163 3811

Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom

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Cosa sono i premi Trusted Service Awards

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