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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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ESE Direct Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/ese-direct | Feefo

Visualizzazione di tutte le 3,506 recensioni

Cliente fidato

7 years ago

Data di acquisto: 17/08/2017

Let me down and no attempt to attone

I was let down at the last minute and only offered a more expensive product. You could have offered a discount on the more expensive product to compensate for reneging on the order you accepted.

Ryan - Customer Care

ESE Direct

7 years ago

Hello, thank you for your feedback. We do sincerely apologise for the poor service that you have received and we are looking at ways of improving this for the future.

Recensioni del prodotto

Customer

Plymouth

7 years ago

Data di acquisto: 17/08/2017

Ciò che Customer ha detto su ESE Direct:

very poor was advised product had been delivered on 23 August but it didn't arrive until 31st August after we had to make 3 telephone calls to find it

Ryan - Customer Care

ESE Direct

7 years ago

Good Morning Jack. We do apologise for the delay in your order, I have spoken to one of your colleagues this morning and we understand that your order who has confirmed that your order has now arrived. We are in discussions with the supplier to ensure that this dose not happen again in future.

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 02/08/2017

GOOD COMPANY TO DEAL WITH

VERY CLEAR WEB SITE EASY PAYMENT SYSTEM GOOD DELIVERY TIME

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi there,

ESE Direct really do appreciate your positive review, and we would like to thank you for your kind words.

We are glad that you have received the flammable liquid storage cabinets, in plenty of time for your requirements.

We hope to welcome you back as a customer again in the future.

Have a great day! :)

Customer

7 years ago

Data di acquisto: 14/08/2017

Ciò che Customer ha detto su ESE Direct:

Quick and speedy delivery

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Sue

Thank you so much for your positive review!

ESE Direct really do appreciate your comments, and we hope to welcome you back as a customer again in the future :)

Customer

London

7 years ago

Data di acquisto: 09/08/2017

Ciò che Customer ha detto su ESE Direct:

6 Drum Containment Tray 1000 x 550 x 150h 60 litre capacity

The customer service representative was very helpful, polite and patient.

Ryan - Customer Care

ESE Direct

7 years ago

Hello Shola. Thank you for your positive review it is much appreciated, we do hope to hear from you again in the future.

Cliente fidato

7 years ago

Data di acquisto: 08/08/2017

Good service, good product

The experience of buying from ESE was good. The delivery was made as soon as proof of payment was received.

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Recensioni del prodotto

Customer

stibbard

7 years ago

Data di acquisto: 17/08/2017

Ciò che Customer ha detto su ESE Direct:

great service

customer service on a problem was really well handled and resolved ...... we met nothing but understanding and calm, positive assistance ..... many thanks

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Recensioni del prodotto

Customer

7 years ago

Data di acquisto: 11/08/2017

Ciò che Customer ha detto su ESE Direct:

quick response to the order and quick delivery time

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Recensioni del prodotto

Customer

Newbury

7 years ago

Data di acquisto: 26/07/2017

Ciò che Customer ha detto su ESE Direct:

Good product, poor service

Product was not delivered in the 10 days quoted. Communication regarding the late delivery was poor, actual delivery took double what was quoted.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Chris

Thank you for your time on the telephone earlier.

I am glad that you have now received your order, and we do sincerely apologise for the delayed delivery and communication issues. We are looking into what happened, and ways to improve our service for the future.

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 14/08/2017

Fast, efficient - just what you want

Fantastic service. Delivery quicker than expected. Definitely recommend them.

Ryan - Customer Care

ESE Direct

7 years ago

Thank you very much for your positive review of ESE Direct. We hope to welcome you back as a customer in the near future.

Recensioni del prodotto

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Informazioni su ESE Direct

Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.

0808 163 3811

Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom

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ESE Direct Recensioni

Cobadot Rubber Flooring Black per Metre 3mm Thick x 1.2m WideAltre recensioni di questo prodotto (8)Visualizza il sito web del prodottoZero - I never received it so I can't tell, but the service was poor

Premises are under CCTV surveillance - Self Adhesive Sign 300 x 400mmAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottovery good already in use .

2 Drum Work Floor Spill Containment Yellow 1.6m x 0.8m 121 litresAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoIdeal for what we wanted. Value for money.

9 Drum Containment Tray 1010 x 1000 x 120h 100 litre capacityAltre recensioni di questo prodotto (33)Visualizza il sito web del prodottodoes what it says on the tin

BC Lino top Cantilever Workbench 1800w x 750dAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoProduct meets our expectations

4 Section Dual Height Cycle Rack - Flat TopAltre recensioni di questo prodotto (8)Visualizza il sito web del prodottoPerfect for my requirements

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