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Emerald Life Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/emerald-life | Feefo

Visualizzazione di tutte le 396 recensioni

Cliente fidato

7 months ago

Data di acquisto: 21/04/2024

A Breath of Fresh Air!

Thus far, all my interactions with Emerald Life have been swift and slick - such a welcome change from the many other financial institutions I have dealt with in recent years!

Steve Wardlaw

Emerald Life

7 months ago

Many thanks for your kind words and we hope that these interactions will continue! Kind regards Emerald Customer Service

Vedi l'intera recensione del cliente

S K Rana

7 months ago

Data di acquisto: 18/11/2024

Ciò che S K Rana ha detto su Emerald Life:

Great Service

Service is good and dealt with my enquiry very efficiently

Steve Wardlaw

Emerald Life

7 months ago

Many thanks for your kind words and we are glad that we helped. Kind regards Emerald Customer Service

Vedi l'intera recensione del cliente

Cliente fidato

7 months ago

Data di acquisto: 15/11/2024

Friendly, helpful and personal service.

Steve Wardlaw

Emerald Life

7 months ago

Many thanks for your kind words and we are glad that we were able to assist you in your query. Kind regards Emerald Customer Service

Vedi l'intera recensione del cliente

Cliente fidato

7 months ago

Data di acquisto: 24/10/2024

Always helpful. No long wait to get through on the phones. I have used for 3 years now and would definitely recommend.

Steve Wardlaw

Emerald Life

7 months ago

Many thanks for your kind words. It is always a pleasure to speak with you and glad that we could assist. Kind regards Emerald Customer Service

Vedi l'intera recensione del cliente

Alex

8 months ago

Data di acquisto: 11/10/2024

Ciò che Alex ha detto su Emerald Life:

Very helpful

Very helpful service. The person on the phone was very polite and helped swiftly set up home insurance, answering questions along the way.

Steve Wardlaw

Emerald Life

8 months ago

Dear Alex, Thank you for your kind words. I hope that the assistance and knowledge on coach houses was helpful. Kind regards Emerald Customer Service

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Elizabeth France

8 months ago

Data di acquisto: 07/10/2024

Ciò che Elizabeth France ha detto su Emerald Life:

Friendly efficiency

The phone was answered straightaway. The advisor (Adrian) was very helpful and friendly. The quote and later setting up the payment and policy were delivered smoothly and promptly.

Steve Wardlaw

Emerald Life

8 months ago

Dear Elizabeth, Thank you for your kind words. We have passed that feedback to Adrian who was very pleased indeed! We are glad that we could be of assistance. Kind regards Emerald Customer Service

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Cliente fidato

8 months ago

Data di acquisto: 25/09/2024

Good service

Very helpful when phoned with questions.

Steve Wardlaw

Emerald Life

8 months ago

Dear C, thank you for your kind words. We spend extra time selecting and training our call centre staff as we know if makes a real difference for our customers. Have a great week! Emerald Customer Service

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Cliente fidato

9 months ago

Data di acquisto: 13/09/2024

cheerful, kind, polite and helpful

Always cheerful, kind, polite and helpful

Steve Wardlaw

Emerald Life

9 months ago

Many thanks for your kind words and your continued custom! Kind regards Emerald Customer Service

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Ieuan Green

9 months ago

Data di acquisto: 30/08/2024

Ciò che Ieuan Green ha detto su Emerald Life:

Excellent very good

Vedi l'intera recensione del cliente

LORRAINE

Glasgow

10 months ago

Data di acquisto: 21/08/2024

Ciò che LORRAINE ha detto su Emerald Life:

Emerald Life Wedding insurance

Lots of choices ranging in price and cover. Basic to comprehensive with different value options. Personalised by adding extra if required. Wedding insurance covers deposits already paid before...

Steve Wardlaw

Emerald Life

10 months ago

Dear Lorraine, Thank you for your kind words - we do try to be responsive to customer needs and if you have any questions going forward please do not hesitate to contact us.

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Informazioni su Emerald Life

Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.

0330 131 7109

286 Queensbridge Road, London, Greater London, E8 3NH, United Kingdom

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