Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

The Cumberland Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/cumberland-building-society | Feefo

Visualizzazione di tutte le 11,866 recensioni

Cliente fidato

7 years ago

Data di acquisto: 07/02/2017

Happy with service and mobile account access.

Bob

The Cumberland

7 years ago

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account.

Kind regards

Bob Matthews

Customer Experience Manager

Mr Gourley

Longtown

7 years ago

Data di acquisto: 13/02/2017

Ciò che Mr Gourley ha detto su The Cumberland:

Just excellent

Excellent products, excellent service, ability to book an appointment on-line when I need one, very easy to used internet banking and courteous staff. What more can I say........how about "No I'm not...

Bob

The Cumberland

7 years ago

Hello Mr Gourley

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews

Customer Experience Manager

Mr Watts

Preston

7 years ago

Data di acquisto: 26/01/2017

Ciò che Mr Watts ha detto su The Cumberland:

Excellent online service

Simple an easy to transfer money around.

Bob

The Cumberland

7 years ago

Hello Mr Watts

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account and also value your comment about our mortgages. We’re always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews

Customer Experience Manager

Mss Meenan

7 years ago

Data di acquisto: 02/02/2017

Ciò che Mss Meenan ha detto su The Cumberland:

Easy switch some issues about getting a e savings account set up but easy resolved

Bob

The Cumberland

7 years ago

Hello Miss Meenan

Thank you for taking the time to leave your feedback, we’re really pleased that you’ve had a positive experience with us in regards to your current account. We’re always appreciative of feedback and ways in which we can tailor the service that we provide.

Kind regards

Bob Matthews

Customer Experience Manager

Cliente fidato

7 years ago

Data di acquisto: 17/02/2017

Good customer service

Good customer service. Highly recommended. Thanks.

Bob

The Cumberland

7 years ago

Kind regards

Bob Matthews

Customer Experience Manager

Mr Clark

7 years ago

Data di acquisto: 13/02/2017

Ciò che Mr Clark ha detto su The Cumberland:

Fantastic local bank

From the counter staff to accessing the internet bank brilliant. Even better the current account card that you do not have to pay any charges when withdrawing money overseas!! SUPERB

Bob

The Cumberland

7 years ago

Hello Mr Clark

Thank you for taking the time to leave your feedback, we’re really pleased that you've had a positive experience with us in regards to your current account. We're always appreciative of feedback, and I’ll make sure to pass your feedback on to the relevant team.

Kind regards

Bob Matthews

Customer Experience Manager

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su The Cumberland

As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.

(01228) 403 141

Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo