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The Cumberland Recensioni

Valutato
Eccezionale

Kinder Banking - It's In Our Nature

Servizio
4.9
/5
Prodotto
4.9
/5

5

4

3

2

1

1,999

190

20

12

16

2,237

valutazioni nell'ultimo anno

Visualizzazione di tutte le 11,855 recensioni
Cliente fidato
1 hour ago
Data di acquisto: 10/06/2025
Very pleased with the service I got
Very good and professional
0
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Cliente fidato
7 hours ago
Data di acquisto: 06/06/2025
Really friendly service
For me, I had a great service and I'm happy with the process and my new accounts. My husband had a different experience.
0
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Cliente fidato
7 hours ago
Data di acquisto: 09/06/2025
Excellent
Friendly customer focused and knowledgeable and explained things clearly
0
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Cliente fidato
8 hours ago
Data di acquisto: 13/06/2025
Spot on
The girl was very helpful and friendly
0
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Cliente fidato
9 hours ago
Data di acquisto: 13/06/2025
Great seevice
Excellent and efficient service provided by you advisor; a throughly professional lady who is a credit to turn orgaisation
0
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Cliente fidato
10 hours ago
Data di acquisto: 13/06/2025
Reassuring staff.
The service I have received at the Ulverston branch has been very good. The advisor made the whole investment process very easy for me. She was friendly and reassuring. My only issue us that the...

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0
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Cliente fidato
11 hours ago
Data di acquisto: 11/06/2025
Pleasant reliable staff. Both on the phone & in person. Good to have the actual building & a person to chat to.
0
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Cliente fidato
21 hours ago
Data di acquisto: 13/06/2025
Excellent. Staff very helpful and sorted my query well
0
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MS
Mr Stott
St Bees
22 hours ago
Data di acquisto: 11/06/2025
Ciò che Mr Stott ha detto su The Cumberland:
There is no other building society locally. No choice. I am not "tech savvy" whatever that means so I will not tolerate online banking until there is no choice. Your Egremont branch was closed for...

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0
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Cliente fidato
4 days ago
Data di acquisto: 09/06/2025
--Staff helpful and personable. --On time and efficient. --Explained what I needed. --Unfortunately my surname spelt incorrectly on a forms/passbook so I asked for it to be changed. This meant...

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ClareT
The Cumberland
2 days ago
thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At the Cumberland , we strive to provide the best experience we can for our customers. Thank you for taking our call today and for your understanding. I'm glad we've been able to rectify your issue and explain better our processes.
Cliente fidato
1 day ago
Telephone explanation given from customer services. Thank you for follow up. Elaine
0
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Informazioni su The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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Informazioni su The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.