* Excessive leadtime from order to delivery
* This was not helped by lack of flexibility on your part as was unable to fix even a provisional date for delivery until cheque was cleared: hardly...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry that you have submitted a negative experience.
Unfortunately, deliveries cannot be arranged until funds have been cleared on a customers account. Alternative methods of payment e.g. Card or Cash should have been offered to you as this allows us to arrange delivery at the time of taking payment.
Your wall unit may have been dismantled in store to ensure that we did not encounter problems with access in to the room at the point of delivery. We are sorry that you requested for the item to remain assembled and we did not fullfil your request.
We are sure that you will be happy with the quality of your furniture and we do hope that this experience will not deter you from shopping with us again in the future.
Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry that you had a negative experience.
Unfortunately, deliveries cannot be arranged until funds have been cleared on a customers account. Alternative methods of payment e.g. Card or Cash should have been offered to you as this allows us to arrange delivery at the time of taking payment.
Your wall unit may have been dismantled in store to ensure that we did not encounter problems with access in to the room at the point of delivery. We are sorry that you requested for the item to remain assembled and we did not fullfil your request.
We are sure that you will be happy with the quality of your furniture and we do hope that this experience will not deter you from shopping with us again in the future.
Recensioni del prodotto
Data di acquisto: 16/08/2011
0
Condividi
Cliente fidato
Verificato da Feefo
14 years ago
very good service
Recensioni del prodotto
Data di acquisto: 28/08/2011
0
Condividi
Cliente fidato
Verificato da Feefo
14 years ago
Very good service
Recensioni del prodotto
Data di acquisto: 06/07/2011
0
Condividi
Cliente fidato
Verificato da Feefo
14 years ago
Very happy with quality of service throughout purchase.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
