Overall service is pretty good, but didn't deliver in the promised timescale. Not important at the moment, but might be during the winter.
Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. Our delivery times are usually a little longer in the summer months, but please rest assured that we pull out all the stops to get orders out as fast as possible during winter. Nothing better than a nice fire when it's cold outside! Hope to see you again soon.
Warm Regards
Rebekah
All very smooth, as always. Always good service too!
Coals2U
Coals2U
11 years ago
Do you know something we don't? Where's the snow? Thank you for your great review of Coals2U. We can't wait to see you again next time.
Warm Regards
Rebekah
Recensioni del prodotto
Data di acquisto: 10/08/2015
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Cliente fidato
Verificato da Feefo
11 years ago
Delivered whilst I was out, all tidy when I came home, great service.
Delivery arrived in good time after previous day notification. Driver was not a happy guy complaining about the weight of the bags - hence good not excellent.
Contacted when coal couldn't be delivered. Stacked away very well when coal was delivered
Coals2U
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. We're really pleased to hear that you're happy with the service you received. As our fuel is stored outside it can become damp from bad weather. This is only surface moisture which means that it will dry out quickly, but should not affect the performance of your fuel in any way. If you'd like to discuss this further please feel free to give us a call on 0845 671 1122 and we'll be happy to help.
Warm Regards
Rebekah
Recensioni del prodotto
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
Thanks for taking the time to leave your feedback. We're really pleased to hear that you're happy with the service you received. As our fuel is stored outside it can become damp from bad weather. This is only surface moisture which means that it will dry out quickly, but should not affect the performance of your fuel in any way. If you'd like to discuss this further please feel free to give us a call on 0845 671 1122 and we'll be happy to help.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
