Got the predelivery call, time was also spot on and delivery was on the spot - superb.
Coals2U
Coals2U
11 years ago
Thanks for your great review of Coals2U. We're really pleased that you're happy with your Premium House Coal, and that it's performing so well for you. Hope to see you again soon!
Warm Regards
Rebekah
We're sorry that you've had a bad experience with your order. We attempted delivery on the 28th and left a card, though we were pleased to hear that your delivery arrived safely on the 2nd, and would like to apologise for the initial delay which was due to a shortage of stock. Thanks for taking the time to leave your feedback and we hope to see you again soon.
Warm Regards
Rebekah
Data di acquisto: 11/08/2015
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Cliente fidato
Verificato da Feefo
11 years ago
Delivery always on time, and Adam the delivery man is very helpful.
Really good web site although maybe could do with a bit more info on the products as times have changed and it was either coal large or small years ago but two men arrived with delivery extremely...
Three dates given for the coal delivery, two were missed completely, with no updates whatsoever, I had to do all the chasing.
Coals2U
Coals2U
11 years ago
Please accept our apologies for your missed delivery dates, and thank you for taking the time to leave your feedback. We're always working to improve our service and your comments help us highlight where these improvements are necessary. We hope you'll give us another chance in the future.
Warm Regards
Rebekah
When ordering it is easy to find the information one needs to make the appropriate choice. The service seems to be orientated thoughtfully around the customer, and the delivery men have proved to be...
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Recensioni del prodotto
Data di acquisto: 10/08/2015
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Cliente fidato
Verificato da Feefo
11 years ago
Delivery arrived within promised timescales and was stacked neatly.
Recensioni del prodotto
Data di acquisto: 11/08/2015
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Cliente fidato
Verificato da Feefo
11 years ago
great service
Recensioni del prodotto
Data di acquisto: 11/08/2015
0
Condividi
Cliente fidato
Verificato da Feefo
11 years ago
Good web site. Phone 24hrs previous. Delivered on arranged day.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
