Bought the Houston Chair and loving it everything was with the chair when it arrived, very slight cosmetic damage to outter box but things happen when transporting.
Overall 5/5
Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am sorry that there was slight cosmetic damage to the box but so pleased that you are loving the chair.
Chair delivered ontime but with slight damage. Customer service advised on a Friday Afternoon and a replacement base was with me first thing Monday morning.
Jamie Welch
ChairOffice
9 years ago
Thank you for your review and although there was an issue I am pleased that this was dealt with and sorted quickly for you.
Terrible company. Item arrived damaged days after it was promised. they said they would collect damaged one, it never happened. I pestered them for a refund.
.Fortunately bought via PAY PAL and they...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review.I am disappointed that you found us to be a terrible company when we really do try to please. We had contacted you to advise that there was no answer when the courier attempted delivery and had we known once it was delivered that there was damage rather than you going through paypal the issue would have been solved and refunded much sooner.
Arrived promptly, packaging could have been a little stronger but contents ok. This is a heavy chair but not difficult to assemble. I purchased this particular chair because of my weight and height,...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am pleased you found it easy to assemble and was pleased with the product.
The service was abrupt and unwelcoming. Their stock issues were made to be our issues and made to feel it was our fault. When the item did not arrive assembled as it should and as was paid for, again...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am so sorry that you feel how you do regarding the service as this is something we do pride ourselves on. I will be looking into this and make sure we are dealing with our customers and providing an excellent customer service that we aim to always achieve.
Very nice couple of office chairs, very strong and sturdy. They are a bit too big. They should last a long time. Easy to put together, but heavy to do on your own. They are just as pictured. I would...
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Jamie Welch
ChairOffice
9 years ago
Thank you for your review and I am so pleased you would recommend this product.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.