Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Certainly Wood

Visualizzazione di tutte le 12,668 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Expensive but usually quality- hope this was a one off!

Good. Usually reliable. Palettes and bags are left. Though I can understand why it has been discontinued, I used to like the bag return service, I expect that's contributed to the price increase in...

Leggi altre

Recensioni del prodotto

Data di acquisto: 08/07/2025

Cliente fidato

Verificato da Feefo

1 year ago

Prompt, professional and efficient

Recensioni del prodotto

Data di acquisto: 01/07/2025

Cliente fidato

Verificato da Feefo

1 year ago

Top firewood supplier.

The logs are always of a good size and delivery is on time. The transport driver is friendly and helpful.

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your kind words and 5 star rating on our logs and membership! We love hearing how happy our customers are with our wood and we appreciate you letting us know your opinion on our Fire Club membership. Please feel free to keep us updated on how the membership works out for you throughout the year. Thank you for choosing us and for letting us know how we did. We look forward to assisting you again in future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 08/07/2025

Cliente fidato

Verificato da Feefo

1 year ago

Latest order.

Easy ordering and lots of choice for delivery size and type.

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review! We're delighted you are happy with your purchase of our kiln dried logs in small bags. It's great to hear that you found the process easy from ordering to delivery. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 07/07/2025

Cliente fidato

Verificato da Feefo

1 year ago

Vdry good, as usual.

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review! We love hearing how pleased you are with our wood and the great service provided by our team! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. Thank you for choosing us and for letting us know how we did. We look forward to assisting you again in future. Best wishes, Hayleigh

Data di acquisto: 30/06/2025

Cliente fidato

Verificato da Feefo

1 year ago

Satisfaction rating.

Excellent in one word.

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your 5-star review and are thrilled to hear you are happy with your purchase of our kiln dried logs and KindleFlamer natural firelighters. It makes our day hearing about how much our customers love our products and the excellent service they’ve received from our team. Thank you for your continued custom, we have passed your review on to our team to let them know to keep up the amazing work and we look forward to assisting you in future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 01/07/2025

Cliente fidato

Verificato da Feefo

1 year ago

Good efficient service

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your kind words and 5 star review! It makes our day hearing about how much our customers love our kiln dried logs, Flamers natural firelighters and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 05/07/2025

Pete H

Verificato da Feefo

Wigton

1 year ago

Ciò che Pete H ha detto su Certainly Wood:

Great Flamers!

Excellent service from Certainly Wood, easy website. Oh, and a free bucket to store them in.

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star rating on our KindleFlamers natural firelighters, Peter! It's wonderful to hear that you find them simple to use and better than other options you have tried from Amazon. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 01/07/2025

STEPHEN PARKES

Verificato da Feefo

Lugwardine, Hereford

1 year ago

Ciò che STEPHEN PARKES ha detto su Certainly Wood:

Excellent service, excellent product

Professional, friendly and efficient.

Recensioni del prodotto

Data di acquisto: 01/07/2025

Jay

Verificato da Feefo

Derbyshire

1 year ago

Ciò che Jay ha detto su Certainly Wood:

Frequent customer

Always top notch. I ‘Certainly Wood’ recommend them.

Recensioni del prodotto

Hayleigh

Certainly Wood

1 year ago

Thank you so much for the 5 star review and saying you would recommend us, James! We are thrilled that you love our new crates of kiln dried logs! It's great to hear that you are happy with your purchase and that you found it easier to unpack the crate than the bulk bags - we provide a range of different products and it is wonderful to know you have found the right fit for you. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Data di acquisto: 30/06/2025

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

Certainly Wood Recensioni

Flamers 200Altre recensioni di questo prodottoVisualizza il sito web del prodottoGood, when free. I wouldn't bother with them normally, I'm patient enough to start a fire without them but useful when in a hurry.

Kiln Dried Kindling Mega BoxAltre recensioni di questo prodottoVisualizza il sito web del prodottoVery good and welcome as a freebie, but I can provide my own softwood kindling so I wouldn't buy it, myself.

Kiln Dried Logs In Bulk BagsAltre recensioni di questo prodottoVisualizza il sito web del prodottoEasy booking system and subsequent efficient delivery system of high quality logs ! Keep it coming.....

MembershipAltre recensioni di questo prodottoVisualizza il sito web del prodottoMembership makes good economic sense! There are good discounts on all your purchases.

40 Bag Pallet Of Kiln Dried LogsAltre recensioni di questo prodottoVisualizza il sito web del prodottoEasy ordering and helpful delivery. Put the pallet exactly where I wanted it.

KindleFlamer 50 packAltre recensioni di questo prodottoVisualizza il sito web del prodottoHave had them for a very long time now and they have always been of very good quality and being improved.

Small Bulk Bag 25cmAltre recensioni di questo prodottoVisualizza il sito web del prodottoHave had them for over 10 years now and they have always been quality and convenience without fail.

Kiln Dried Logs In Bulk BagsAltre recensioni di questo prodottoVisualizza il sito web del prodottoexcellent logs- the best!

Flamers 200Altre recensioni di questo prodottoVisualizza il sito web del prodottogood flamers

Flamers BucketAltre recensioni di questo prodottoVisualizza il sito web del prodotto

KindleFlamer 50 packAltre recensioni di questo prodottoVisualizza il sito web del prodottoThese flamers are great for lighting our log burners, no need to worry about kindling! Simple to use and better value than cheap smaller things from Amazon.... been there done that!

Small Bulk Bag 25cmAltre recensioni di questo prodottoVisualizza il sito web del prodottoExcellent, high quality product - efficient delivery.

Kiln Dried Ash & Oak Crate LargeAltre recensioni di questo prodottoVisualizza il sito web del prodottoPerfect size to fill the Certainly Wood log store. Much easier to unpack from the crate than from the sack, plus the framing wood makes good kindling.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?