Certainly Wood Recensioni

We are thrilled you are pleased with the great service provided by our team. Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. Please feel free to keep us updated on how the Fire Club Membership works out for you throughout the year. It's wonderful to see that you have rated it 5 stars! Best wishes, Hayleigh

Thank you for your kind words and 5 star review! We're thrilled to hear you're pleased with your purchase and the service provided by our team. We aim for nothing but the best, and it's great to know we're meeting expectations. Thank you for choosing us and for letting us know how we did. Best wishes, Hayleigh

We are so grateful for your 5 star review and are pleased to hear you are happy with your purchase of our Flamers natural firelighters and the great service provided by our team. We will share this with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you very much for your feedback. We are happy to hear that you are pleased with your logs but are sorry that your delivery experience was not as smooth as Palletline typically offer. We will pass your feedback on to the local depot to try and avoid this happening in future. Delivery ETAs should be provided by Palletline on the day of delivery, however this is just an estimate, because factors such as traffic and previous deliveries taking longer than expected, can cause unexpected delays. In future, please give us a call at Certainly Wood if you have not received your ETA yet and we will chase this up for you. The decision to put the bulk bag return scheme on hold was not one we took lightly - it had become unfit for purpose. The bags are made of 100% recyclable flexi-plastics but you may need to check with your local council to see if they can be taken at road side collection. Best wishes, Hayleigh

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase of our kiln dried logs and Fire Club Membership. Please feel free to keep us updated throughout the year on how the membership works out for you. Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We look forward to assisting you in the future! Best wishes, Hayleigh