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Recensioni di Certainly Wood

Visualizzazione di tutte le 12,662 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Brilliant company Used them for years

Hayleigh

Certainly Wood

1 year ago

Your wonderful 5 star review has made our day! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. I will share your feedback with the rest of the team to let them know to keep up the amazing work. Thank you for being a loyal customer over the years and we look forward to assisting you again in future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 29/09/2025

Cliente fidato

Verificato da Feefo

1 year ago

Flamers

Lovely people at certainly wood

Recensioni del prodotto

Hayleigh

Certainly Wood

1 year ago

Thank you very much for your feedback and your time on the phone discussing your delivery experience. We are very pleased to hear that you are happy with your Flamers natural firelighters and that your experience with our team at Certainly Wood has been very positive. We really appreciate you taking the time to let us know how your delivery went and we take comments like yours seriously when considering future improvements. Your feedback has been passed along to the team and we are investigating with Yodel. We hope that this has not put you off ordering from us again in future. Best wishes, Hayleigh

Data di acquisto: 01/10/2025

Cliente fidato

Verificato da Feefo

1 year ago

Winter stock up order

Great online system and the staff are really helpful when I call

Recensioni del prodotto

Data di acquisto: 30/09/2025

Cliente fidato

Verificato da Feefo

1 year ago

Highly recommended

My delivery was late in the day and I spoke to customer service. The lady was very helpful, checked with the courier and called back very quickly. My delivery arrived an hour later and I had been...

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Hayleigh

Certainly Wood

1 year ago

We appreciate your kind words and 5 star review! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. I will share your feedback with the rest of the team to let them know to keep up the amazing work and we look forward to assisting you in the future! Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 30/09/2025

Cliente fidato

Verificato da Feefo

1 year ago

Delivery on time

Very quick delivery on the day I selected although it was very hard work for the delivery driver to get the crate off the wagon onto the pavement, I felt sorry for him, but he was super friendly. Ps...

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Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! We are delighted to hear that your were happy with your purchase and that delivery happened quickly despite the pavement being on a slight hill. I will be sure to pass your kind words on to the couriers and the rest of the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Data di acquisto: 30/09/2025

Cliente fidato

Verificato da Feefo

1 year ago

Excellent as usual

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5-star review! We will share your kind words with the team to let them know to keep up the amazing work and we look forward to assisting you again in future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 22/07/2025

Cliente fidato

Verificato da Feefo

1 year ago

Excellent as allways

Recensioni del prodotto

Hayleigh

Certainly Wood

1 year ago

We are so grateful for the 5 star review! We're thrilled to hear you're pleased with the quality of our wood. We aim for nothing but the best, and it's great to know we're meeting expectations. We are sorry to hear that you delivery was running late and missed it's AM delivery window, but are pleased that our team were able to quickly help you resolve the situation. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Data di acquisto: 30/09/2025

Cliente fidato

Verificato da Feefo

1 year ago

All packed onto pallet

All come packed up easy to get to

Hayleigh

Certainly Wood

1 year ago

We are delighted that you had such a positive experience that you have rated us 5 stars! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Data di acquisto: 31/07/2025

Cliente fidato

Verificato da Feefo

1 year ago

Excellent communication

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your 5-star review and are pleased to hear you are happy with your purchase. Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We look forward to assisting you in the future! Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 22/09/2025

Cliente fidato

Verificato da Feefo

1 year ago

Great size for topping up store burns well good size for log burner

Excellent service helpful .

Hayleigh

Certainly Wood

1 year ago

Thanks so much for your 5 star review! It makes our day hearing about how much our customers love our kiln dried logs in Boot Bags and the excellent service they’ve received from our team. We are delighted that you have found our Boot Bags to be the perfect fit for topping up your logs store this winter! I have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Recensioni del prodotto

Data di acquisto: 30/09/2025

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Certainly Wood Recensioni

Kiln Dried Kindling Mega BoxAltre recensioni di questo prodottoVisualizza il sito web del prodottoEnormous box of wood…and I ordered four …enough for the year or more

Flamers 500 Value PackAltre recensioni di questo prodottoVisualizza il sito web del prodottoMassive box…will last the year

Kiln Dried Ash & Oak Crate LargeAltre recensioni di questo prodottoVisualizza il sito web del prodottoAnother excellent delivery of wood

Plant a TreeAltre recensioni di questo prodottoVisualizza il sito web del prodotto

Flamers 500 Value PackAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat product, terrible delivery by Yodel. The box was opened. Dropped over gates onto drive.

MembershipAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat system to order and worthwhile belonging to the scheme as we make at least two orders a year.

Kiln Dried Logs In Bulk BagsAltre recensioni di questo prodottoVisualizza il sito web del prodottoArrived promptly excellent service as usual

Kiln Dried Kindling Mega BoxAltre recensioni di questo prodottoVisualizza il sito web del prodottoAs expected

Small Bulk Bag 25cmAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood burning consistent quality wood. Delivery was late - was given a refund for delivery charge without asking which was nice. Happy client for many years

Flamers 24Altre recensioni di questo prodottoVisualizza il sito web del prodottoA great alternative to other firelighters

KindlingAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood size that works really well

Kiln Dried Logs - Pallets of Small BagsAltre recensioni di questo prodottoVisualizza il sito web del prodottoEasy to handle, clean and space saving

Kiln Dried Logs in Boot Bags (Single Bags)Altre recensioni di questo prodottoVisualizza il sito web del prodottoGreat to stock up burns great good size.

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