Certainly Wood Recensioni

Good morning, Thank you for taking the time to leave us fantastic feedback. We're so glad to hear that you're enjoying the Flaming Firewood and making good use of it all year round. It's great that you've found the variation of sizes easy and manageable in your woodburner. If you're looking for another cost effective firewood option, you might like our great value range too. I'm sorry that you did not receive the ETA message. We'll pass that on to our couriers to help improve delivery communications. Once again, thank you for taking the time to leave a review. Kind regards Abbie Duce

Thank you for the 5-star feedback! We’re delighted your delivery was great, efficient and on time. It’s brilliant to hear you’re enjoying the perks of Fire Club membership. Don’t forget to add your birthday to your account so we can send your £15 birthday voucher. You can do that by logging into your account and entering the information here: https://www.certainlywood.co.uk/pages/membership. Once again, thank you for taking the time to leave a review. Kind regards Abbie Duce

Good morning, Thank you for the kind feedback & continued support, it's wonderful to hear that you're pleased with our service every time. We're delighted to hear that our team managed to sort things out quickly for you over the phone and got your delivery to you so promptly! Enjoy the warmth! Kind regards Abbie Duce

Good morning, Thank you for taking the time to review your recent experience with us. We're glad to know that our customer service team were helpful, and we'll feed this back to the members who assisted you on this occasion. We are very pleased you're happy with your logs too. We really appreciate you taking the time to share your thoughts on our new delivery service, as it is helpful to hear where improvements can be made. If you prefer, please contact our team directly on your next order, as we'd be happy to talk through your specific requirements and see if there is anything else we can do to help make the delivery easier. Kind regards Abbie Duce

Thank you for taking the time to leave us with great 5-star feedback! We're so pleased to hear that your delivery arrived right on schedule and that the service you received from our couriers was excellent. It’s great to know your logs are burning beautifully and that the KindleFlamers are making firelighting easy. We really appreciate you taking the time to share your experience. Kind regards Abbie Duce

Thank you for taking the time to leave us with such great 5 star feedback and that your enjoying our new crates and birch logs - and that your home is now too hot (that's always a good sign). It's great to hear that you're also enjoying the benefits of being a member of our Fire Club too. Don't forget to let us know when your birthday is so we can make sure to send you your £15 voucher - you can do that here: https://www.certainlywood.co.uk/pages/membership Kind regards Abbie Duce

Thank you for taking the time to leave such excellent feedback! We'll definitely share this with the team members who assisted you on this occasion & we're glad to see that you're enjoying your membership! Kind regards Abbie Duce

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh