Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK
Servizio
4.7
/5
Prodotto
4.6
/5
5
4
3
2
1
220
35
4
4
10
273
valutazioni nell'ultimo anno
Visualizzazione di tutte le 5,174 recensioni
Cliente fidato
Verificato da Feefo
1 month ago
Poor all round. Communication was delayed and didn't address my questions. Policy renewal got it completely wrong and left us uninsured.
Ariana Greenwood
Caunce O’Hara
24 days ago
Hi there,
Thank you for sharing your feedback.
I am sorry to hear about your experience and for any worry this may have caused. This is not the level of service we aim to provide. I believe you have since been in touch with our complaints team and the issue is being dealt with.
If there is anything else we can assist you with, please don’t hesitate to get in touch on 0333 321 1403.
Thank you for bringing this to our attention.
Best wishes,
Ariana
I have been a customer with Caunce O'Hara since I started my business, but never again. This year and without notice, they reduced my PL cover for no apparent reason without telling me, indeed they...
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Ariana Greenwood
Caunce O’Hara
24 days ago
Hi there,
Thank you for sharing your feedback.
I sincerely apologise for your experience and understand how disappointing and frustrating this must have been. This is not the level of service we aim to provide.
I understand that you have been in touch with our Complaints team and that the issue has been resolved.
If there is anything else we can assist you with, please don’t hesitate to get in touch on 0333 321 1403.
Thank you for your patience and valued custom.
Best wishes,
Ariana
Nothing out of the ordinary however my consultant couldn’t do enough for me.
I’ve not had to make a claim which is where the satisfaction survey would yield the most benefit in judging their...
Good communication and clear documentation. Renewal price quoted was incorrect as it was not flagged as run-off cover. However, this was resolved quickly via email.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
