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Brooks Braithwaite Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 954 recensioni

Trusted Customer

Verificato da Feefo

Preston

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Yes.

Bought the insurance for new businees as a dog walker. Very nice lady on the phone guided me through the procedure after I lost my password, friendly helpful staff. Thanks.

Daisy

Brooks Braithwaite

6 years ago

Hi Allan, Thank you very much for taking time to leave your kind review. We're really pleased that you found our service so friendly and helpful and will be sure to pass your compliments onto the relevant person. If you ever need to get in touch going forwards please don't hesitate to do so. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

Berkhamsted

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

They sent me the renewal and I phoned and the agent was helpful and took my

They sent me the renewal and I phoned and the agent was helpful and took my card details,, she had no information regarding the product, which is probably not her remit, but it would have saved time....

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Daisy

Brooks Braithwaite

6 years ago

Hi Vivien, Thank you for taking time to leave your review, we're pleased that you found us helpful however are sorry that the Customer Service agent couldn't answer all of your questions. Our staff are fully trained on the products and what is and isn't covered, therefore if any questions have gone unanswered about your policy please don't hesitate to get back in touch and we will be happy to look into this for you. Our telephone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Cliente fidato

Verificato da Feefo

6 years ago

Excellent service and easy to renew

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you for taking time to leave your review, we're very pleased you have found our service excellent, renewal process easy and the product good value! If you wish to get in touch in respect of your policy please don't hesitate to do so. Our phone number is 0345 070 1064 and opening hours are Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Cliente fidato

Verificato da Feefo

6 years ago

Great service covers all my needs

Fast efficient service.Very competative quotes

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you for taking time to leave your kind review, we're really pleased that you found our service to be so efficient and that our products meets your insurance needs. If you have any questions or wish to discuss your policy going forwards please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

I was happy with all aspects of service advice

Really pleased. Thank you, it gave what I needed covered which was cover for students. Added onto my policy.

Daisy

Brooks Braithwaite

6 years ago

Hi Karen, Thank you very much for taking time to leave your kind review. We're really pleased that we were able to provide the product you needed and that you were happy with the customer service you received. If you ever need to get in touch again in the future please don't hesitate to do so. Our telephone number is 0345 070 1064 and we are open Monday-Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

Cliente fidato

Verificato da Feefo

6 years ago

Covered everything I neededto know.

My experience with pet plan was I felt the smooth and easiest ever definitely recommended

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you so much for leaving your lovely review. We're really pleased you had such a positive experience with us and that you would recommend us to other people. If you ever need to get in touch with us going forwards, our telephone number is 0345 070 1064 and we are open Monday-Friday 9am-5:15pm. A member of our team will be very happy to help. Kind Regards The Petplan Sanctuary Team

Cliente fidato

Verificato da Feefo

6 years ago

Yes good cover at a competitive price

It was very easy to arrange the cover that I was looking for to suit my business and the price was reasonable too.

Daisy

Brooks Braithwaite

6 years ago

Hello, Thank you for taking time to leave your kind review, we're really please you found our service and product the best for your needs. If you wish to get in touch with us in future please don't hesitate to do so. Our telephone number is 0345 070 1064 and we are open Monday-Friday 9am-5:15pm, a member of our team will be happy to help. Kind Regards The Petplan Sanctuary Team

Trusted Customer

Verificato da Feefo

Altrincham

6 years ago

Ciò che Trusted Customer ha detto su Brooks Braithwaite:

Easy to understand and folliw

Efficient and easy to understand. Had what I was looking for and always been with petplan with my dogs insurance and have never been diapointed

Daisy

Brooks Braithwaite

6 years ago

Hi Kim, Thank you very much for leaving your kind review, it's great to hear that you found the service easy to use and that you have had a positive experience with us. If you need any help with your policy in future, please don't hesitate to get in touch with us. Our telephone number is 0345 070 1064, open Monday - Friday 9am-5:15pm, where a member of our lovely customer service team would be happy to help. Kind Regards The Petplan Sanctuary Team

Cliente fidato

Verificato da Feefo

6 years ago

Yes, covered everything I needed for my business at a good price.

Everything was very clear during the process of getting insurance cover with Pet Plan Sanctuary and everything I needed was covered or could be tailored so. I received all my documents and...

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Daisy

Brooks Braithwaite

6 years ago

Good morning, Thank you very much for leaving your lovely review, we're really happy that you found our service so efficient. If you need to get in touch with us in future please don't hesitate to do so. We have a fantastic customer service team who will be happy to help you - our phone number is 0345 070 1064 and we are open Monday -Friday 9am-5:15pm. Kind Regards Petplan Sanctuary

Cliente fidato

Verificato da Feefo

6 years ago

Really helpful and friendly on the phone. Great communication via email and cover is exactly what I need at a great price.

Daisy

Brooks Braithwaite

6 years ago

Good morning, Thank you very much for taking time to leave your kind review. We're committed to providing the best customer service, so are really pleased to hear you found our staff helpful and that our product meets your needs. If you need any help with your policy going forwards please don't hesitate to get in touch, our telephone number is 0345 070 1064 and our opening hours are Monday -Friday 9am-5:15pm. Kind Regards The Petplan Sanctuary Team

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