After an incomplete address issue which lead to my not receiving the goods in the allotted time customer services sorted this out quickly and efficiently.
You have selected 'Click and Collect' from our Store in Macclesfield. We contacted You to inform & you cancelled the order, we then refunded your PayPal account on the 29th September.
Ian
Following my order I have received nothing so far ! No delivery no contact ?
Brookes UK Ltd.
Brookes UK Ltd.
11 years ago
The order was shipped on the 22nd September direct to your address. We send confirmation emails and dispatch emails. I will ask one of my colleagues to contact you directly in the morning.
Ian
I needed to send the original one back for a different size. They didn't have the size I required. They credited my account but didn't notify me this is what they were doing. I have now spent out...
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Brookes UK Ltd.
Brookes UK Ltd.
11 years ago
Many thanks for your feedback, we are investigating internally as to why you were not contacted. We either email or phone to advise of these situations. May i thank you for your kind patience in advance and bringing this to our attention, it is extremely important & valued.
Ian
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
