It's core service is good but let down how it handled being hacked
A good service overall although my review is tainted as i was very disappointed when they were hacked and how it was handled. Poor service from that point of view impacted very negatively on score....
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Trusted Customer
Thornaby
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
Worth its weight in gold!
Very good selection of games, even HD remasters fast delivery and good customer service as they helped my dad set up an account as he he had the same name and address... All around 5* service!
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Trusted Customer
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
Rally good
Service is fast got nothing bad to say apart from when u been renting a game for a long time I just u should get the chance to buy it a bit cheaper then is offerd
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Cliente fidato
10 years ago
Not good enough :/(
It was ok until last week when I returned 2 games but have only received one back. I have sent them an email to explain this 2 days ago and am waiting a response and my second game.
Andrew
Boomerang
10 years ago
Hello
Thanks for your feedback,
I'm sorry you've had to raise concerns about our service. I've sent you an email to arrange how to get this rectified now.
I'm also sorry that your previous email has not been responded to sooner.
Thanks Boomerang
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Trusted Customer
Portsmouth
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
It's A No Brainer
Excellent value for money (especially if you pay yearly)
Great customer service.
No brainer.
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Trusted Customer
Aberdeen
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
An excellent games rental service let down by an aging website and long lead times on new releases
Ive been a customer of boomerang for a few years now. Overall apart from some teething problems in the beginning I've been largely satisfied with the service. The biggest issue with boomerang is that...
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Trusted Customer
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
Awesome
Great service, fast delivery of games and good selection
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Trusted Customer
Clacton on sea
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
great
Postage is pretty quick and I have saved a stupid amount of money
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Trusted Customer
Sheffield
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
Fabulous, excellent service!!
Would definitely recommend them to others!!
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Trusted Customer
Bishop's Stortford, East Herts.
10 years ago
Ciò che Trusted Customer ha detto su Boomerang:
Would Recommend
Very easy to use, quick and prompt service. Would be nice to have more of the 'perks', like points for loyalty and the like.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Thanks for your feedback,
I'm sorry you've had to raise concerns about our service. I've sent you an email to arrange how to get this rectified now.
I'm also sorry that your previous email has not been responded to sooner.
Thanks
Boomerang