On line not easy, I was told to change password even though I know I had the right one. Frustrating. At the end of the process I waited for a confirmation which didn't come, then I realised the...
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Russ
Barnes Coaches
10 months ago
Thank you for taking the time to share your feedback. We're sorry to hear that your online booking experience was frustrating and that the process didn’t go as smoothly as it should have.
Your comments have been shared with the relevant teams so we can look into what went wrong and improve both our online system and customer support.
Recensioni del prodotto
Russ
Barnes Coaches
10 months ago
Thank you for sharing your feedback — we’re sorry to hear that the return time affected your experience.
To help guests plan accordingly, all return times are advertised both on our website and in our printed brochures. We always aim to provide as much detail as possible so travellers can make informed choices. That said, we appreciate your comments and will continue to review our scheduling to ensure it meets the needs of our guests.
Thank you again for taking the time to let us know.
Thank you for your feedback — we’re sorry to hear you were disappointed.
We do offer day trips from Newbury, but availability can vary depending on coach scheduling, driver availability and other operational factors. Within the current booking period there are 41 trips departing from Newbury, which you can view here > www.barnescoaches.co.uk/daytrips?dpf=14.
We’re always working to balance demand across our departure points, and we appreciate your comments as they help guide future planning.
We hope you’ll consider giving us another try — there may be something new that suits your interests.
Data di acquisto: 27/10/2025
0
Condividi
Cliente fidato
Verificato da Feefo
11 months ago
Easy
Recensioni del prodotto
Data di acquisto: 25/10/2025
1
Condividi
MS
Mr Spring
Verificato da Feefo
11 months ago
Ciò che Mr Spring ha detto su Barnes Coaches:
easy
Recensioni del prodotto
Data di acquisto: 25/10/2025
0
Condividi
MT
Mrs SUSAN Tucker
Verificato da Feefo
GBR
11 months ago
Ciò che Mrs SUSAN Tucker ha detto su Barnes Coaches:
Easy and quick
Recensioni del prodotto
Russ
Barnes Coaches
11 months ago
Thank you so much for your lovely review!
We'll be sure to send you a brochure as soon as our new ones are available so you can start planning your next getaway.
Looking forward to welcoming you aboard again soon!
Data di acquisto: 27/10/2025
0
Condividi
MM
Mrs M Marrott
Verificato da Feefo
11 months ago
Ciò che Mrs M Marrott ha detto su Barnes Coaches:
it was excellent
Recensioni del prodotto
Russ
Barnes Coaches
11 months ago
Thank you for your thoughtful feedback — we’re really sorry to hear that the long pickup time affected your enjoyment of the trip to Tewkesbury.
We do understand how valuable your time at the destination is, and we’re constantly reviewing our schedules to make improvements. That said, we also need to offer a certain number of pickup points to ensure we can serve passengers across the whole of Swindon fairly. It’s a balancing act between accessibility and efficiency, and your comments help us find that sweet spot.
We truly hope you’ll travel with us again — and we’ll keep working to make the experience even better.
Thank you so much for your lovely feedback! We're delighted to hear that the trip to Cribbs was both convenient and enjoyable for you.
Your suggestion for more regular trips to Cribbs is noted and appreciated.
And of course, we’ll be sure to pass your thanks along to Colin—he’ll be thrilled to hear he made a positive impression.
We hope to welcome you on another trip soon!
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts