Thank you for taking the time to share your feedback. We’re very sorry to hear that you felt the earlier departure time impacted your enjoyment of the Festival of Light. The decision last year to adjust the schedule was based on customer feedback from previous visits, where many passengers expressed a preference for an earlier return.
We do understand that this may not suit everyone’s circumstances and we appreciate you highlighting how this change affected your experience. Departure times are always displayed on our website for passenger information, so that customers can review them before booking.
Your comments are important to us, and we will take them into consideration when planning future trips to ensure we balance the needs of all our travellers.
Data di acquisto: 30/11/2025
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Mr D Cox
Verificato da Feefo
GBR
9 months ago
Ciò che Mr D Cox ha detto su Barnes Coaches:
We did have a problem as 2 holidays were booked on the same day but we have been given a full credit voucher
Easy to book online detailed information about trip good.
Recensioni del prodotto
Data di acquisto: 29/11/2025
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Cliente fidato
Verificato da Feefo
9 months ago
Online
Recensioni del prodotto
Russ
Barnes Coaches
9 months ago
Thank you for your feedback. We’re pleased to hear you enjoyed the trip and found the driver friendly. We do understand your concerns about the new pick-up point. Swindon Borough Council will not currently allow coach operators into the new Bus Boulevard, which is why we are unable to use that location. We are, however, monitoring the situation closely and will be sure to advise passengers of any changes in the future.
Was teased before the bookings became available but very pleased we went Web site kept saying it would be updated so many times before it actually was.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts