Thank you for sharing your feedback. I’m sorry to hear you felt rushed at Cribbs and that the additional drop‑off affected your experience. We always aim to balance the needs of everyone on board, but I understand how frustrating it can be.
Your comments are really helpful, and we’ll review how we manage these situations so future journeys feel smoother and more enjoyable.
Data di acquisto: 20/02/2026
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Cliente fidato
Verificato da Feefo
7 months ago
Very easy
Recensioni del prodotto
Russ
Barnes Coaches
7 months ago
Thank you for taking the time to share your feedback. We’re sorry to hear that the end time of the trip caught you off guard. We understand how important clear scheduling is when planning family activities.
All trip timings — including start and end times — are listed in our brochure and on our website. We truly appreciate your comments, as they help us continue improving the experience for everyone.
Thank you for sharing your feedback. I’m glad to hear you enjoyed the trip overall, though I’m sorry you weren’t able to access the top floor of The Shard. Your point about the return time is really helpful — we’re always looking for ways to make the experience smoother and more convenient. We appreciate you taking the time to let us know.
Thank you so much for sharing your experience with us. We're delighted to hear you had a great day out exploring The Shard and Borough Market, and it’s wonderful to know Daniel made such a positive impression — we’ll be sure to pass your kind words on to him.
We really appreciate your feedback about the return pick‑up time. Borough Market closing earlier can certainly leave a longer wait than ideal, and your comments are genuinely helpful as we review our schedules to make the day run even more smoothly for our guests.
Thanks again for travelling with us — we hope to welcome you back on board soon for another great day out in London.
The girls are always efficient and very helpful. It is so nice to speak to a human being when making a booking and that you can still pay by cheque. Long may it continue and if it stops so shall we!
Recensioni del prodotto
Data di acquisto: 16/02/2026
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Condividi
Cliente fidato
Verificato da Feefo
7 months ago
Very simple to use, accurate and efficient.
Recensioni del prodotto
Russ
Barnes Coaches
7 months ago
Thank you for taking the time to share your feedback. We’re pleased to hear that your coach was punctual, well‑driven, and that the driver handled concerns with understanding — we’ll make sure your comments are passed on.
We’re sorry, however, that the combined Harbourside and Cribbs Causeway itinerary affected your day. Heavy Bristol traffic can unfortunately add significant travel time, and we appreciate how this reduced the shopping time available, especially when the majority of passengers were heading straight to Cribbs. Your feedback is really valuable as we review how these routes are planned so we can improve the experience for future trips.
Thank you again for travelling with us, and we hope we can welcome you on board for a smoother, more streamlined journey next time.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts