Bought a changing bag that arrived without all the parts included, rang numerous times and told to send emails which I did and they still haven’t sent the missing straps out and do not respond to...
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Nick
Bababing!
3 years ago
Hi,
I am sorry to read your recent feedback with regards to your purchase. With regards to your replacement pushchair clips, we were aware of your emails and telephone calls, however at the time we were waiting for spares to arrive from our factory in which to immediately despatch as soon as they arrived. For your information, your replacement straps were sent Thursday last week and hopefully they should be with you now. I sincerely apologise if the communication was not as expected and I have liaised with our service team in which to improve in the future.
Super customer service from Nick who has helped me find my longawaited item! Thank you!
Recensioni del prodotto
Data di acquisto: 10/10/2022
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Cliente fidato
3 years ago
The customer service is excellent. Would totally recommend.
The Float bouncer is a lovely expensive looking item which is not too bulky and well made. Absolutely love the colours.
My 3 month old son loves the float bouncer! It's very comfortable for him and also looks nice in my living room! Really good and friendly communication and customer service, wouldn't hesitate to...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
