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AXA Insurance - Ireland Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/axa-ireland | Feefo

Visualizzazione di tutte le 147,169 recensioni

Trusted Customer

Verificato da Feefo

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Ireland:

Mixed feelings!

The first person I was talking to, told me he would ring me back with the quote but never did, wen I rang again I was talking to another girl who couldn't find the person I had been talking to...

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Cliente fidato

Verificato da Feefo

9 years ago

Price increase was horrendous. For a busy person, needing to call Axa is a massive pain - they need to validate everything.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Adrian,

Thank you for your feedback. We are sorry that your customer service experience did not meet expectations. We do understand that our procedures can be quite time consuming, but we are bound by Central Bank regulations and must conduct business in an approved manner, which means validation of all information and lengthy phone procedures.

The price, unfortunately is something that we can do little about as we have had to implement rate changes for all of our products as a result of the current insurance market situation.

If you have any questions or queries, please feel free to contact me.

Regards

Paul Monks

Trusted Customer

Verificato da Feefo

****

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Ireland:

Very good

Trusted Customer

Verificato da Feefo

dublin

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Ireland:

excellent service.

AXA had great customer service and the renewals are so easy you literally have to do noting no long phone calls or forms it's all done for you. Very time saving. A brilliant service.

Cliente fidato

Verificato da Feefo

9 years ago

Reliable , competitive, nominal and hassel free service for learner permit holders .

The service is efficient and there is no hassel involved .The rates are nominal in the market . The staff is co operative .Entertain learner permit holders as well.will use this service in future as...

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Laura Hagan

AXA Insurance - Ireland

9 years ago

Dear Shazia

Thank you so much for leaving such a nice comment on AXA's service.

We are delighted that you would recommend AXA to your friends, and we look forward to helping you in the future.

Kind regards

Laura

Trusted Customer

Verificato da Feefo

Louth

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Ireland:

Great company insurance

Very happy with them

Trusted Customer

Verificato da Feefo

Roscommon

9 years ago

Ciò che Trusted Customer ha detto su AXA Insurance - Ireland:

I am satisfied with their service and have had a continuous policy for 16 years with Axa

I had my first ever accident since driving 20 years. AXA gave me a replacement car and were very kind on the phone while I reported the accident and was still in shock.

Laura Hagan

AXA Insurance - Ireland

9 years ago

Good afternoon Danielle

thank you so much for leaving such a nice review which I will pass on to our claims team.

At AXA we try to ensure that customers get the best possible care, especially if they have been unfortunate enough to have an accident. Our first priority is your well being, and I'm delighted that the people you spoke with were helpful to you.

Kind regards

Laura

Cliente fidato

Verificato da Feefo

9 years ago

Services were good price for insurance is ridiculous

Cliente fidato

Verificato da Feefo

9 years ago

Service is fine - always courteous. Prices are not - too high!

Cliente fidato

Verificato da Feefo

9 years ago

Efficient and helpful

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