Thank you for the 5 stars = we really appreciate it. Delighted we could help you with your storage needs
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Cliente fidato
Verificato da Feefo
2 years ago
Recently bright few items into a small 20 cubic feet unit. Easy access and availability of trolleys to transport goods. Ticket to exit facility required remote assistance
Simon Burnett
Metro Storage
2 years ago
Many thanks for the 5 stars - we appreciate it and happy that we were able to assist you with your storage needs!
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Cliente fidato
Verificato da Feefo
2 years ago
Good but could be better.
The storage room was good and well secured. The the area and corridor leading to it kept clean clean and unobstructed. The staff at the store were always extremely helpful. Unfortunately the store...
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Simon Burnett
Metro Storage
2 years ago
Thank you for taking the time to review. We will certainly look into the trolley and comms issue to see what we can improve. Thank you for the feedback.
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Cliente fidato
Verificato da Feefo
2 years ago
Storage unit one third of the size of unit supposedly purchased
According to your size guide provided on your website with diagrams, we had purchased the 10sq.ft storage facility, this is shown to be W 3.5 x D 3 x H 8ft. When making the booking the only...
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Simon Burnett
Metro Storage
2 years ago
We are sorry that you have felt the need to leave a 1 star review. We have run Metro Bayswater for 12 years and this issue has never been raised before. Our website makes the distinction clear about the difference between a walk in 10 sq ft unit and a locker. We are also aware that we contacted you on 2nd of August when you called in and the difference between the units and also what we had available when you booked was discussed. We would have happily offered a full refund if it had been requested. We are not in the business of mis leading customers and we are sorry that you feel that you were mislead.
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NI
nia
Verificato da Feefo
2 years ago
Ciò che nia ha detto su Metro Storage:
Great price and incredibly helpful staff who were always quick to respond.
Great price and incredibly helpful staff who were always quick to respond.
Simon Burnett
Metro Storage
2 years ago
Thank you very much for the 5 stars...we are delighted we would be of service and assist you with your storage needs!
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Cliente fidato
Verificato da Feefo
2 years ago
Straight forward storage
Easy straight forward. No hassle entering and finding unit
Simon Burnett
Metro Storage
2 years ago
Delighted we could help you with your storage needs and thank you for giving us a 5 star review - we really appreciate it!
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Cliente fidato
Verificato da Feefo
2 years ago
Not recommended
Did the whole process for weeks and at the and couldn’t book a space because they don’t accept reservations even if you want to pay for it in advance! Couldn’t risk not having a space the day of the...
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Simon Burnett
Metro Storage
2 years ago
We are sorry you were not happy but we cannot guarantee units 4 weeks in advance. We run at very high occupancy so our policy is we only take reservations 7 days in advance when we have absolute clarity on availability. This was clearly communicated to you at the time so it feels a little unreasonable that you have come back with a one star review.
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CL
Clemens
Verificato da Feefo
2 years ago
Ciò che Clemens ha detto su Metro Storage:
Everyhing was done well and without complications whatsoever.
Simon Burnett
Metro Storage
2 years ago
Thank you very much for your 5 star review - we really appreciate it and we are delighted we could be of service!
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MM
Mr CHRISTOS MALLIAPI
Verificato da Feefo
3 years ago
Ciò che Mr CHRISTOS MALLIAPI ha detto su Metro Storage:
Excellent service
Excellent service! Thank you!!!!
Simon Burnett
Metro Storage
2 years ago
Thank you for taking the time to review us and the 5 stars! Delighted we could help you with your storage needs.
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Cliente fidato
Verificato da Feefo
3 years ago
Excellent storage option
Facility was available almost every day of the year. It was kept clean and well maintained.
Simon Burnett
Metro Storage
3 years ago
Thank you so much for taking the time to review us and give us 5 stars - we really appreciate it! Delighted we could be of service and assist you with your storage needs
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
