Dear Madam
Apologies for the formality but you have opted to remain anonymous.
We received your order on Friday 15th and it was dispatched the same day. We quote 48 hours service but Royal Mail does not count weekends. Your parcel was delivered on Wednesday 20th so 1 day later than anticipated. We are sorry for disappointing you.
Had you advised that this was a rush order, our team would have done their utmost to deliver using a 'special service'.
Delivery was stated as 48 hours but in fact it took 5 days. I would strongly recommend that your delivery supplier to changed from Royal Mail, as in my experience they are very unreliable, as...
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Dave Shanks
Water-to-Go
3 years ago
Dear Sir,
You ordered at 19.25 on Thursday 7th Spetember. The package was sent on Friday 8th September via Royal Mail. Royal Mail do not deliver on a Sunday so their view would be that the 48 hours , covering working days, delivery would be Tuesday.
Had you alerted us to your impending departure, we could have sent on a 24 hour priority service.
We are sorry that the Royal Mail service did not meet your expectation as we have found it very dependable
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Tanggal pembelian: 07/09/2023
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Martin Holt
Diverifikasi oleh Feefo
3 years ago
Apa yang dikatakan Martin Holt tentang Water-to-Go:
Easy to order, quick delivery. Brilliant
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Tanggal pembelian: 11/09/2023
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Camilla Smith
Diverifikasi oleh Feefo
3 years ago
Apa yang dikatakan Camilla Smith tentang Water-to-Go:
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
