I recommand the product though I didn't like the communication with the sellers. Indeed, after payment I had no news to confirm it. Received no email. So I was blind to know the details and the...
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Dave Shanks
Water-to-Go
1 year ago
I am so sorry to hear about your issue. Our system was hacked and we had a nightmare as all automation was cancelled despite the fact that the system 'told us' that all was in order.
We are back to normal now and can only apologize for the inconvenience
Ulasan produk
Dave Shanks
Water-to-Go
1 year ago
I can only apologize, the back end of our website was hacked and although there was no financial element, all automation was affected. We are back to normal now and are so sorry for the inconvenience
We are sorry that you have a product which does not meet the exacting standards I set the company. I shall have the unit replaced immediately as this is a very rare event.
Dave , Founder.
Unfortunately the bottles arrived too late for our trip to Gambia. The 48 hour free delivery took 6 days
Dave Shanks
Water-to-Go
1 year ago
We received your order on a Saturday and it was dispatched on the Monday. 99% of orders are received within 48 hours.
There is an option to choose a 24 hour service if the items are needed urgently.
We can only apologies that on this occasion Royal Mail did not deliver prior to your departure.
Tanggal pembelian: 30/11/2024
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JW
JAMES IAN WHITESIDE
Diverifikasi oleh Feefo
1 year ago
Apa yang dikatakan JAMES IAN WHITESIDE tentang Water-to-Go:
I messaged that my discount had not been applied and I have had no response
Dave Shanks
Water-to-Go
1 year ago
We have no record of your contact, please provide details and we can apply retrospectively
Ulasan produk
Dave Shanks
Water-to-Go
1 year ago
Please send details and we will apply retrospectively as we have no record of your contact
Tanggal pembelian: 06/12/2024
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NG
Natasha Gleave
Diverifikasi oleh Feefo
Liverpool
1 year ago
Apa yang dikatakan Natasha Gleave tentang Water-to-Go:
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
