Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Viator Ulasan

https://www.viator.com

SANGAT BAIK

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Layanan

4.5

7,939

908

177

166

689

9,879

peringkat selama setahun terakhir

Menampilkan seluruh 48,957 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

14 hours ago

Montenegro and Bosnia tour

Viator described the tour accurately. When I needed to rebook the same itinerary/ same day due to s change in credit card, the representative was very day to work with. Viator was a pleasure!

Raymundo Herrera

Diverifikasi oleh Feefo

MEX

16 hours ago

Apa yang dikatakan Raymundo Herrera tentang Viator:

The best tourist coach in Tokyo

Great service, I was picked up from hotel lobby... this was the first great gesture, after a crazy day trying to deal with trains... I love and food, both well fed, many advices about culture and...

Baca lebih lanjut

Anica

Diverifikasi oleh Feefo

GBR

17 hours ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

21 hours ago

Eye Opening

Al was knowledgeable tour guide and helped us understand the historic nature of this city. The tour was also just the right length of time. Recommend this tour when you visit Charleston.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

Loved the company, but our weather, not so much!

Unfortunately, we actually did not end up going on our excursion. The company canceled it. They did not tell us why, but we think it may have been due to weather. If we ever come down to the Keys...

Baca lebih lanjut

Jacklyn Robinson

Diverifikasi oleh Feefo

1 day ago

Apa yang dikatakan Jacklyn Robinson tentang Viator:

Villa always does a good job. They’re very reliable and everyone I booked through with Villa tour I can trust. And we like the good communication as they send us through text reminders and things...

Baca lebih lanjut

Allison

Diverifikasi oleh Feefo

1 day ago

Apa yang dikatakan Allison tentang Viator:

App Is Easier Than Website

Super easy and fast to book and find things - the app is way easier than the website, and a great way to organize and find your bookings and details after. I’m glad I started using it.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

2 out of 4 excursions. Cancelled on our Greece trip.

two of our via tour trips were canceled one the day before and one a week before. It wasn’t for weather or things like that so it was very disappointing.

Michael Wesselhoft

Diverifikasi oleh Feefo

USA

1 day ago

Apa yang dikatakan Michael Wesselhoft tentang Viator:

Great tour, Great guide

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

Changed date of reservation from what I asked, then wouldn’t admit it or credit me. Done with Viator!!!

Viator Customer Relations

Viator

22 hours ago

Hi, We understand that you're frustrated and truly regret that this experience hasn’t met your expectations. We’ve reviewed your booking and reached out to you via email with more details. Please check your inbox so we can continue the conversation there. If you have any additional questions or concerns, feel free to reply to our email. We’re here to assist you. Kind regards, Mathias Viator Customer Service

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo