Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Viator Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 49,546 ulasan

Dr Nahed Redouane

Diverifikasi oleh Feefo

GBR

3 hours ago

Apa yang dikatakan Dr Nahed Redouane tentang Viator:

Excellent Support and Professional Guidance

I had a very positive experience working with Luca Jennings at Clarity Health Insurance. From the very beginning, he was extremely helpful, patient, and knowledgeable. He took the time to clearly...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

5 hours ago

Viator is a great service

I had never used Viator before my current vacation and was so pleased with my experience that I have already booked other tours with them. Viator makes it very easy to understand what your tour will...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 hours ago

Easy to book

So far i have only booked a tour that will occur in the end of July. Ask me again in August about the actual tour. This rating is only in reference to the booking process.

Linda stein

Diverifikasi oleh Feefo

USA

14 hours ago

Apa yang dikatakan Linda stein tentang Viator:

Discovering Viator in Iceland

We used Viator for two cruises in Iceland. They are absolutely wonderful. I would not use anyone else. Thank you Viator!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

15 hours ago

No bathroom at the origination center. Was told to use restroom of nearby cafe. The tour was strenuous and there was no explanation regarding the physical requirements in the materials presented. I...

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Caroline Hubberstey

Diverifikasi oleh Feefo

CAN

17 hours ago

Apa yang dikatakan Caroline Hubberstey tentang Viator:

Fabulous Experiences

We always receive fabulous service and all experiences have been outstanding. We use Viator almost exclusively. Thank you to the entire team.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

18 hours ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

18 hours ago

Gong with Viator!

Viator's customer service through the app and website was straightforward and easy. I found exactly the tour we needed, and arrangements were made in an expeditious manner - they have kept in touch...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

18 hours ago

i download the app i get a link it opens in a browser i open the app i can't get my tickets from an email log in to show up in app very circular frustration

Viator Customer Relations

Viator

10 hours ago

Hi, We understand that you're frustrated and truly regret that this experience hasn’t met your expectations. We’ve reviewed your booking and reached out to you via email with more details. Please check your inbox so we can continue the conversation there. If you have any additional questions or concerns, feel free to reply to our email. We’re here to assist you. Kind regards, Mathias Viator Customer Service

Pelanggan Tepercaya

Diverifikasi oleh Feefo

19 hours ago

Not happy made a mistake on my booking day and they would not help me out very disappointing

Viator Customer Relations

Viator

11 hours ago

Hi , We're really sorry to hear that you feel this way. We take feedback like this seriously and would love the chance to learn more about your experience and see how we can make things right. Please send us a direct message or call us on (888) 680-1640 with more details so we can look into it and assist you further. Thanks for bringing this to our attention – your satisfaction is important to us, and we’re here to help! Best regards, Naoe

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Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo