Travel Trolley Ulasan

Dear Valued Customer, Please accept my sincere apologies for the confusion and inconvenience you have encountered. According to our records, our representative tried to assist you over the phone; however, the call was abruptly disconnected. Nonetheless, a full refund for your flight has been processed on our end and will be returned to your original mode of payment. You can expect to receive it within 5-7 bank working days. Regards, Travel Trolley

Dear Valued Customer, We sincerely apologize for your recent experience with our customer service. We understand how frustrating it must have been for you, trying to reach someone and not getting any response. Due to the ongoing crisis in the Middle East and resulting airspace closures, we are experiencing a high call volume. According to our records, we have raised the refund request with the airline and it will take 05 weeks to obtain the same from the airline . Same was advised to you by our representative before raising the refund request with the airline . Regards, Travel Trolley

Dear Jiwan, Thank you for taking the time to provide feedback on your recent experience with our booking process. We are glad to know that you found it easy and informational. Regards, Travel Trolley

Dear Valued Customer, We sincerely apologize for your recent experience with our customer service. We understand how frustrating it must have been for you, trying to reach someone and not getting any response. Due to the ongoing crisis in the Middle East and resulting airspace closures, we are experiencing a high call volume. According to our records, neither a refund nor an alternate option has been provided to you. Therefore, we kindly request you to contact us and share your consent so we can proceed with further action. Alternatively, you can also try directly reach out to the airline. Regards, Travel Trolley