Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Cruise Megastore /Travel Megastore

Menampilkan seluruh 2,186 ulasan

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:

Nicola was amazing , did everything on time and with a friendly nature

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Trusted Customer

7 years ago

Sorry it was Isabella who looked after me Brilliantly

Tanggal pembelian: 20/03/2019

Pelanggan Tepercaya

7 years ago

They were very helpful and pleasant to deal with. However we have since had a number of phone calls so they could "touch base"with us. This is a tad annoying.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are always looking at how we can better assist our members, so we thank you for your feedback.

Tanggal pembelian: 22/03/2019

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:

i dont give 5 *

there good

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback, thank you.

Tanggal pembelian: 22/03/2019

Trusted Customer

Baldivis

7 years ago

Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:

Great service

Very helpful and great service

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks Silvia for posting your feedback

Tanggal pembelian: 07/03/2019

Pelanggan Tepercaya

7 years ago

1st booking with them (by accident); initially unhappy but issues resolved.

I thought I was calling a different cruise company that I regularly deal with. When I asked to speak with my regular consultant, I was told he didn't work in that department (in truth, he doesn't...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank for your response, we appreciate your feedback and we will be in touch to further respond to your comments.

Pelanggan Tepercaya

7 years ago

UPDATE: To my great surpise, following my earlier feedback as part of this review process I was contacted by the agent's supervisor, Reeshah, and she advised me she would take over my booking with my permission. What a breath of fresh air! Reeshah has kept me informed and has worked hard to resolve my issues. I appreciate good service and it's likely I will use her again. Thank you for having an effective review process in place.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for posting your updated feedback. We love to hear from our valued members and their experiences and we are pleased to know that you are happy with your experience and the service received from Reeshah. We look forward to serving you again.

Tanggal pembelian: 08/02/2019

Pelanggan Tepercaya

7 years ago

Finally a very efficient experienced person handles two bookings for us Sharon is a legend ...the company are fortunate to have her .....Thank you

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and will certainly let Sharon know of your comments. We look forward to booking you again in the future

Tanggal pembelian: 22/03/2019

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:

Great customer service

Yes I would, Mark was a pleasure to deal with.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time.

Tanggal pembelian: 22/03/2019

Pelanggan Tepercaya

7 years ago

Excellent service with helping us book our first cruise with P & O.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Tanggal pembelian: 22/03/2019

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:

The customer service was absolutely appalling. They sent the incorrect itinerary 4x but took payment immediately. Errors all through our itinerary. we were also sent other peoples itinerary - A huge...

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Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon.

Tanggal pembelian: 08/03/2019

Trusted Customer

Sydney

7 years ago

Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:

Excellent Customer Services

The Consultant knew about the deals, offered the best one and also followed through.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

Tanggal pembelian: 21/03/2019

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Cruise Megastore /Travel Megastore Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?