Very poor, to start they couldn't get my name right in the initial phone booking, couldn't get names or birth dates right in the booking confirmation, unable to use the payment link as we're based in...
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Company Representative
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry you had a poor experience. We are always looking at how we can better assist our members, so we thank you for your feedback. I’ll be sure to pass on the review.
Tanggal pembelian: 23/07/2018
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Trusted Customer
Tasmania
8 years ago
Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:
Fast efficient service and friendly staff, Sam was very helpful.
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agent Sam will be pleased to learn of your positive feedback.
Tanggal pembelian: 03/10/2018
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Pelanggan Tepercaya
8 years ago
Great customer service.
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thank you for your feedback
Tanggal pembelian: 03/10/2018
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Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:
We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will look into this immediately and assure you that you will get a response today.
Tanggal pembelian: 18/09/2018
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Pelanggan Tepercaya
8 years ago
Was great
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thanks for posting your feedback
Tanggal pembelian: 02/10/2018
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Trusted Customer
Sydney
8 years ago
Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:
Prompt response, some mistakes with name spelling that were corrected OK,.
will recommend to my friends.
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark and we thank you for your feedback.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.