Adam, the consultant that helped me, was very good. He continued to search for what I needed, even though it was a difficult ask (a disabled cabin last minute) and eventually found what we needed....
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Company Representative
Cruise Megastore /Travel Megastore
8 years ago
We are pleased to know that you are happy with your experience received from Adam. We truly welcome all responses so we can better understand how we can create a more positive experience for our members, we wish you all the best with your holiday & we thank you for taking the time to leave your review.
TC
Trusted Customer
8 years ago
I explained that I am not happy because the price kept going up and we weren't offered the premium drinks package. Your reply has only highlighted the positive, not answered my price rise query or the missing out on bonuses query. Did you actually finish reading my original response?
Tanggal pembelian: 10/10/2018
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:
very good customer service thankyou
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
We’re so pleased you are happy with your experience.
Tanggal pembelian: 10/10/2018
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:
After a very rocky start, our cruise was cancelled, our consultant left, poor Adam walking into a very unhappy me! He went above and beyond to help us and get us another cruise for the best price...
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Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thank you for your feedback, we appreciate your time and will certainly let Adam know of your comments. We look forward to booking you again in the future. We’re glad we have been able to work with you to create a great holiday booking experience.
Tanggal pembelian: 25/09/2018
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Pelanggan Tepercaya
8 years ago
Five star
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
Thank you! Youre very kind and thanks for the rating. Dont hesitate to contact us for your next adventure.
Tanggal pembelian: 08/10/2018
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Pelanggan Tepercaya
8 years ago
They put an effort to give me the best price.
Company Representative
Cruise Megastore /Travel Megastore
8 years ago
We love to read when our members enjoy using our services and thank you for taking the time to leave your review.
Tanggal pembelian: 24/09/2018
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Cruise Megastore /Travel Megastore:
Tyler Theel has not booked this cruise. I, her grandmother, have booked this Cruise . Tylah is spelt incorrectly and I have booked three rooms all with different booking references, adding nuisance...
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Company Representative
Cruise Megastore /Travel Megastore
8 years ago
We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will contact you shortly to discuss this further.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.