Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Thompson & Morgan Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 119,485 ulasan

Trusted Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

Great customer service

When order did not arrive I asked for a voucher to spend in the future. It was sent very quickly. I have already bought next year's bean seeds.

Anne

Thompson & Morgan

8 years ago

Hi there. Thank you for your kind review. I'm sorry that your original order didn't arrive. However, I'm pleased that you've been able to use your voucher promptly. Kind regards, Anne

Tanggal pembelian: 26/06/2017

Trusted Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

highly disappointed

Still haven't received my order. I have phoned you and dx but not getting anywhere. Extremely disappointed. Each company passing the buck to the other

Nikki

Thompson & Morgan

8 years ago

Hi Anita, Thank you for your review, I am sorry to hear of the troubles you have had with your order. We will be in touch regarding this matter to ensure that everything is sorted out for you. In the mean time, if you have any other issues, please get in touch via socialmedia@thompson-morgan.com and we will be happy to help. Thanks Nikki

Ulasan produk

Tanggal pembelian: 24/06/2017

Trusted Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

Fast delivery as usual

Quick delivery Good informative website

Anne

Thompson & Morgan

8 years ago

Hello Lesley, I'm glad that your delivery arrived swiftly. We keep adding to the website with lots of useful information to help our gardening friends. Great that you find it handy, too! Kind regards, Anne

Tanggal pembelian: 26/06/2017

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Delivery was fast and I was pleased with the goods I received.

Anne

Thompson & Morgan

8 years ago

Hi there. I'm glad to hear that your delivery arrived quickly and you've been pleased with your purchases. Kind regards, Anne

Tanggal pembelian: 26/06/2017

Trusted Customer

Diverifikasi oleh Feefo

Aberaeron

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

Excellent service and products,I have used them many times in the past and have always had good results.

Ulasan produk

Tanggal pembelian: 23/06/2017

Trusted Customer

Diverifikasi oleh Feefo

Andover

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

Always excellent service, quality plants. Well packed for delivery what mor

Certainly recommend T&M to anyone wanting quality plants & excellent service. I have used T&M over a few years and never had a complaint.

Anne

Thompson & Morgan

8 years ago

It's lovely to hear that you recommend Thompson & Morgan for our service and quality plants. Thank you for your continuing custom over the years! Kind regards, Anne

Ulasan produk

Tanggal pembelian: 23/06/2017

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Excellent care and attention to detail

There was a manufacturing problem regarding a battery pack we purchased. They replaced it without any hesitation and we are delighted with the service received through Derek Whinstance.

Anne

Thompson & Morgan

8 years ago

Hi there, thank you so much for your review. I'm sorry that there was a manufacturing fault with the battery pack you purchased. But it's great to hear that we were able to replace it promptly and you were able to make use of it quickly. I'll be happy to pass your comments along to Derek Whinstance. Kind regards, Anne

Tanggal pembelian: 24/06/2017

Trusted Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

I liked getting 6 seeds instead of the advertised 5 - thank you; but none of them germinated despite being watered and kept warm. I wasn't expecting for them all to germinate but at least thought...

Baca lebih lanjut

Nikki

Thompson & Morgan

8 years ago

Hi Bruce, Thank you for your review regarding the poor germination of your seeds, I am sorry to hear that this is the case. We will be in touch shortly to assist with this matter. Thanks Nikki

Ulasan produk

Tanggal pembelian: 26/06/2017

Trusted Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

Unfortunately you have chosen to ask me about one incident when I did have a problem.the battery hedge trimmer I bought and paid for was sent in two parcels. One containing the battery which arrived...

Baca lebih lanjut

Nikki

Thompson & Morgan

8 years ago

Hi Angus, I am sorry that there has been some mis-communication with regards to your order and thank you for bringing this to our attention. I am glad to hear that a replacement has been received and that it is already tried and tested. If we can be of any further help, then please do not hesitate to get in touch. Thanks Nikki

Ulasan produk

Tanggal pembelian: 26/06/2017

Trusted Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Trusted Customer tentang Thompson & Morgan:

good service, friendly website

Anne

Thompson & Morgan

8 years ago

I'm very glad that you are pleased with our friendly website and we have offered you good service. I hope that we can be of service to you for years to come. I hope that you have been happy with the germination of your seeds and the plants which have grown from them. Kind regards, Anne

Ulasan produk

Tanggal pembelian: 23/06/2017

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Thompson & Morgan Ulasan

Triangle Sun Shade SailUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukNot arrived very disappointed

Solar Buzzkill Single PackUlasan lainnya tentang produk ini (19)Lihat Situs Web ProdukNot arrived very disappointed

Runner Bean SnowstormUlasan lainnya tentang produk ini (9)Lihat Situs Web ProdukCannot rate yet as I will not be growing them until 2018 season.

Onion Ailsa Craig GiantShow VegetableUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukI have grown in the past and have had great results

Bluebell CreeperUlasan lainnya tentang produk ini (179)Lihat Situs Web Produk

Clematis Year Round Beauty CollectionUlasan lainnya tentang produk ini (7)Lihat Situs Web Produk

Lobelia Cascade Improved Mixed Garden ReadyUlasan lainnya tentang produk ini (15)Lihat Situs Web Produk

incredicompostregUlasan lainnya tentang produk ini (648)Lihat Situs Web Produk

Antirrhinum majus Madame Butterfly F1 Hybrid Garden ReadyUlasan lainnya tentang produk ini (34)Lihat Situs Web Produk

Phlox Collection CreepingUlasan lainnya tentang produk ini (4)Lihat Situs Web Produk

Clematis urophylla Winter BeautyUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

Goji Berry Amber SweetUlasan lainnya tentang produk ini (5)Lihat Situs Web Produk

Gherkin Diamant F1 HybridUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukPlease see comment above. Thanks

Calendula Snow PrincessUlasan lainnya tentang produk ini (7)Lihat Situs Web Produkwhat can I say, they are still seeds

Kale Reflex F1 Hybrid - RHS endorsed vegetable seedsUlasan lainnya tentang produk ini (1)Lihat Situs Web Produkthey are seeds!! no more than that

Spinach Perpetual Start-A-Gardentrade RangeUlasan lainnya tentang produk ini (24)Lihat Situs Web Produkthey are seeds no more than that

Globe Artichoke Green Globe Improved F1 HybridUlasan lainnya tentang produk ini (1)Lihat Situs Web Produkthey are seeds, no more than that

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?