Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Thompson & Morgan Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

HW

Hazel Watson

Diverifikasi oleh Feefo

GBR

13 days ago

Apa yang dikatakan Hazel Watson tentang Thompson & Morgan:

Disgusted

There is no service

Hannah L

Thompson & Morgan

8 hours ago

Hazel, we’re sorry to hear that you were disappointed with the plants supplied and that they did not provide the colour display you were expecting. We can see that this has since been resolved, and we appreciate you taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

HW

Hazel Watson

6 hours ago

Sorry but this was not resolved . I ordered. Mixed apricot and they have turned out to be white and red.An apology from Thompson and Morgan would be good

Ulasan produk

Hannah L

Thompson & Morgan

8 hours ago

Hazel, we’re sorry to hear that you were disappointed with the plants supplied and that they did not provide the colour display you were expecting. We can see that this has since been resolved, and we appreciate you taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

HW

Hazel Watson

6 hours ago

This has not beeb resolved. The plants are now showing white and red when I ordered mixed apricot. An apology from Thompson and Morgan would gave been good. Regards Hazel Watson

Tanggal pembelian: 20/05/2026

0

AP

April Prince

Diverifikasi oleh Feefo

GBR

8 hours ago

Apa yang dikatakan April Prince tentang Thompson & Morgan:

Very disappointing plants

Reply to emails sent to customer services. I had to call to get a response.

Hannah L

Thompson & Morgan

7 hours ago

We’re sorry to hear that you were disappointed with your plants and with the response time from our Customer Care team. We understand how frustrating it is to have to follow up for an update, and we appreciate you taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

Ulasan produk

Hannah L

Thompson & Morgan

14 hours ago

April, we're sorry to hear that the majority of your plants did not survive despite the care you took to keep them watered and establish them. We understand how disappointing this must have been, particularly after taking the time to contact us about your concerns. We are pleased to see that this has since been resolved, and we appreciate you taking the time to share your feedback, which will be passed on to the relevant team as we continue to review and improve our products and service. Kind regards, Hannah Thompson & Morgan

Tanggal pembelian: 11/05/2026

0

JH

Jean Hutchison

Diverifikasi oleh Feefo

GBR

13 hours ago

Apa yang dikatakan Jean Hutchison tentang Thompson & Morgan:

Beautiful hydrangea

Cannot say as it was not delivered to me

Ulasan produk

Tanggal pembelian: 08/04/2026

0

AF

Angela Ford

Diverifikasi oleh Feefo

GBR

16 hours ago

Apa yang dikatakan Angela Ford tentang Thompson & Morgan:

Excellent Service

The plant arrived when advised and was very well packaged. The website could have been a little easier to use but it worked in the end

Ulasan produk

Tanggal pembelian: 12/06/2026

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

Reputable and good to order from, despite disappointing Alstromeriaa

Ordering and packaging and delivery were satisfactory. I would certainly order plants from Thompson and Morgan again.

Ulasan produk

Hannah L

Thompson & Morgan

7 hours ago

We’re sorry to hear that your plants did not meet the standard you have come to expect from us. We understand how disappointing it is when an order falls short, especially as a returning customer with previous positive experiences. We appreciate you taking the time to share your feedback and have contacted you by email to discuss this further. Kind regards, Hannah Thompson & Morgan

Tanggal pembelian: 09/06/2026

0

RS

Ronald Smith

Diverifikasi oleh Feefo

16 days ago

Apa yang dikatakan Ronald Smith tentang Thompson & Morgan:

not good

very hard to get in touch about my order the service was very poor i will not place a order with thomson and morgan again in future

Tommy

Thompson & Morgan

14 days ago

Thank you for taking the time to share your feedback, although I’m very sorry to hear about your experience and that you found it difficult to get in touch regarding your order. This is certainly not the level of service we aim to provide, and I completely understand your frustration. Your comments will be passed on to the relevant team for review, as we take all feedback seriously and use it to help improve our service going forward. If there are any outstanding concerns with your order, please do email us so we can look into this further and ensure things are put right for you. Kind regards, Tommy, Thompson and Morgan Customer Care

Ulasan produk

Tanggal pembelian: 28/05/2026

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

Beware of slugs

First class packaging and delivery service.

Ulasan produk

Tanggal pembelian: 11/06/2026

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 day ago

Plants delivered on time, service good

Ulasan produk

Tanggal pembelian: 02/06/2026

0

NZ

Naseer Zafar

Diverifikasi oleh Feefo

1 day ago

Apa yang dikatakan Naseer Zafar tentang Thompson & Morgan:

Not good

Ulasan produk

Hannah L

Thompson & Morgan

7 hours ago

Naseer, we’re sorry to hear that your Brugmansia collection did not produce the range of colours you were expecting. We understand how disappointing it is when a particular colour you were looking forward to is missing from the collection. We appreciate you taking the time to share your feedback and have contacted you by email to discuss this further. Kind regards, Hannah Thompson & Morgan

Tanggal pembelian: 12/03/2026

0

AS

Aliz Szappanos

Diverifikasi oleh Feefo

GBR

1 day ago

Apa yang dikatakan Aliz Szappanos tentang Thompson & Morgan:

Great online gardening shop

Good selection of plants and gardening tools for great prices. The website is easy to navigate.

Ulasan produk

Tanggal pembelian: 19/05/2026

0

Thompson & Morgan Ulasan

Fuchsia Giant-Flowered CollectionUlasan lainnya tentang produk ini (1,954)Lihat Situs Web ProdukAll except two of these have died, despite keeping well watered and pricked out. I have emailed T&M but have had no reply!

Hydrangea TabletopUlasan lainnya tentang produk ini (6)Lihat Situs Web ProdukI bought this as a present for my sister in law. It is blooming and looks beautiful.

Nerium oleander PinkUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukThe oleander plant arrived safely and very well packed, and the courier actually left it right the way up, as shown by the arrow on the outside. Not always the case!! The plant was a good size, an...Baca lebih lanjut

Alstroemeria Summer BreezeUlasan lainnya tentang produk ini (79)Lihat Situs Web ProdukDisappointing. The plants were poor quality. I expected them to be up to the standard of the plants I have received from Thompson and Morgan in the past.

Begonia x tuberhybrida Nonstop Mocca MixedUlasan lainnya tentang produk ini (124)Lihat Situs Web ProdukI was very pleased with the double begonias I previously ordered, They are very good plants, large and beautiful colours.

Cosmos bipinnatus Apollo MixedUlasan lainnya tentang produk ini (20)Lihat Situs Web Produkservice very poor

Petunia Orchid-Flowered Mixed F1Ulasan lainnya tentang produk ini (289)Lihat Situs Web ProdukUnfortunately the slugs had the opportunity to enjoy them before I did!

Tomato Gardeners Delight - SeedsUlasan lainnya tentang produk ini (99)Lihat Situs Web ProdukThese tomato plants are growing well.

Garden Ready Bumper CollectionUlasan lainnya tentang produk ini (11)Lihat Situs Web ProdukPlants delivered in good condition. Good range of bedding plants and plenty of colour

Lettuce Ultimate Mixed - SeedsUlasan lainnya tentang produk ini (53)Lihat Situs Web ProdukThese lettuce plants germinated well. Have already eaten early showings and more to come

Dahlia Starlight Mixed - SeedsUlasan lainnya tentang produk ini (8)Lihat Situs Web ProdukThese did not germinate well possibly due to hot weather. Only have one planted in my scheme

Calibrachoa Million Bells MixUlasan lainnya tentang produk ini (241)Lihat Situs Web ProdukTwo plants from ten delivered unfortunately died. No obvious reason since all other plants survived and doing well. Overall reasonably satisfied with these plants

Zinnia elegans Purple Prince - SeedsUlasan lainnya tentang produk ini (9)Lihat Situs Web ProdukThese plants are growing well and incorporate well into bedding scheme

Brugmansia Trio CollectionUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukI bought tri colour Brugmansia { angles trumpet} but they turned out be two yellow and one white. I especially bought burgundy colour which is missing from the collection.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?