Delivery times are far too long, have never had to wait so long for a product to be delivered (our order has still not arrived)
The SOY Group
The SOY Group | IE
9 years ago
Thank you for your honest feedback.
For customers in Ireland, orders can take up to 4 working days in production followed by 1-14 working days in the post.
Our delivery information can be found on our website.
Please don't hesitate to contact us by emailing info@stuckonyou.biz if you have any concerns.
Kind Regards,
Stuck on You Customer Service
the products look great on the website, but I was disappointed that I couldn't leave a gift message as I was sending it as a present. And even when I contacted customer service they could not...
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The SOY Group
The SOY Group | IE
9 years ago
We really value our customer feedback and suggestions. Thank you for taking the time to submit your review.
I am sorry to hear that your order did not arrive in time for your niece's Birthday. For our customer's in Ireland, delivery can take up to 14 working days once your order leaves our warehouse.
Our Web and Design Team are looking into accommodating for a gift message option to be included in the future.
We apologise for the inconvenience and hope that your Niece loves her personalised Apron.
Kind Regards,
Stuck On You Customer Service
I have used this company at various times over the last five years and I have found the labels to be wonderful - it helps me organise my children and organise myself in a very simple non baggy way....
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The SOY Group
The SOY Group | IE
9 years ago
We thank you for your kind review of our Kids Designer Book Labels and recommending our company!
I am delighted to hear that you have had a great overall experience with us!
We hope your Son has a great School year!
Kind Regards,
Stuck on You Customer Service
Great selection of products and love that there are many styles to choose from. Easy to order, arrived in good time and I loved how organised the whole package was. Great job. Very impressed .
The website was easy to navigate and the transaction took place without a hitch.
The SOY Group
The SOY Group | IE
9 years ago
Thank you for taking the time to leave your kind review!
We love our Button Bag Tag designs and love to hear that you do too!
Thanks again!
Kind Regards,
Stuck on You Customer Service
item as described.. good quality... arrived quickly
The SOY Group
The SOY Group | IE
9 years ago
Our team is pleased to hear you have been happy with your overall Stuck on You experience.
I do hope that you will continue to love the high quality Mini Pencil Labels we have delivered!
Kind Regards,
Stuck on You Customer Service
I am very sorry to hear you have found your Button Bag Tags have broken - This is not a normal occurrence and we would love to send you replacements for this item.
I have contacted you directly via email to confirm further information so we can proceed with this outcome.
Kind Regards,
Stuck on You Customer Service
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