Excellent. All staff were friendly and helpful. The dining experience was of a high standard. The rooms were very clean and comfortable as was the rest of the boat.
Excellent, helpful and friendly staff at the office while booking, whilst Barbara, the cruise director, was really helpful, attending to all our needs.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your kind review. We are delighted to hear that you had such an excellent experience with our staff, both in the office and onboard your cruise. We appreciate you highlighting Barbara's exceptional service and will be sure to pass on your compliments. We look forward to welcoming you back on a future Riviera Travel holiday.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback! We are so pleased to hear that your Douro, Porto & Salamanca River Cruise exceeded your expectations and that you had an excellent holiday with us.
We're delighted to hear that you all enjoyed every minute of this cruise. We look forward to welcoming you again in the future.
Tanggal pembelian: 02/07/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* rating
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback on your recent Monet's Garden, The Loire Valley & Fontainebleau holiday. We are delighted to hear that you had a very good experience and that our team was able to effectively manage unexpected issues, such as road closures and high temperatures, while keeping you well-informed.
We are especially pleased that you found Patricia, your guide, to be excellent and knowledgeable. We appreciate you highlighting her contribution, even though you were unable to thank her personally. It's also wonderful to know that you enjoyed the company of your fellow travellers.
Tanggal pembelian: 01/07/2026
0
Bagikan
JS
James Smith
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan James Smith tentang Riviera Travel:
We are sorry to hear that your experience was not a positive one. We appreciate you taking the time to share your feedback and hope to provide a better experience in the future.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We appreciate you taking the time to share your feedback regarding your recent Rhine Cruise to Switzerland. We're glad to hear that you found the boat, cabin, service, and food to be great. We also acknowledge your comments about the excursions and entertainment, as well as your experience on the final evening. We understand that your expectations regarding value for money were not fully met on this occasion.
Easy to book, kept updated with any changes.
Staff on board excellent.
All travel arrangements good.
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful feedback. We are delighted to hear that you found our booking process easy and that you were kept well-informed of any changes. It's also fantastic to know that you had an excellent experience with our onboard staff and that all your travel arrangements were good.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that you enjoyed your Seine, Paris and Normandy River Cruise and that you found the food and staff to be excellent. It's also great to know that you felt our daily excursions were generally well planned. We appreciate your feedback regarding the Taste of Normandy excursion and will certainly take your comments on board.
We are so pleased to hear you had such a wonderful experience with us. It sounds like you had a fantastic holiday and we truly appreciate you taking the time to share your feedback.
Tanggal pembelian: 05/07/2026
0
Bagikan
BA
Barbara
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Barbara tentang Riviera Travel:
It felt personal, that you were not just another tourist. The itinerary was well thought out.
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your experience with us. We're delighted to hear that you felt our service was personal and that you enjoyed the thoughtfully planned itinerary.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your feedback about your recent tour. We are delighted to hear that you found the chateaux and gardens beautiful and that Monet's Garden met your expectations. We appreciate you mentioning the extreme heat you experienced and hope it did not detract too much from your enjoyment of the gardens.
As stated before, mix up at airport when coach and courier not there was disappointing
Riviera Travel
Riviera Travel
3 months ago
We're pleased to hear that you thought our customer service overall was good.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for posting your review. While we were pleased to hear that you thought the food and on-board staff were excellent, we regret to learn that a mix up at the airport delayed the start of your holiday. Please be assured that this has been investigated with our partnered supplier and we understand that the appropriate redress was processed while you were on the cruise, for the inconvenience and delay.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
