Riviera Travel Ulasan

We are delighted to hear you had a good break on Lake Garda and enjoyed your hotel and its location. We appreciate you sharing your feedback regarding the airport transfers, and we regret that this aspect of your holiday did not meet your expectations.

It's wonderful to hear that you loved your whole experience on The Blue Danube River Cruise, and that you found the food and service to be amazing! We are so pleased that you enjoyed your trip overall. We appreciate you taking the time to share your feedback regarding your room view, the top decking service, and the sunbeds. We also note your comments about the lack of acknowledgement for your birthday celebration, and we thank you for bringing these points to our attention.

It is wonderful to hear that you had such a memorable experience on board the Douro Elegance for your first river cruise. We are delighted that you enjoyed the food, wine, and company, and that the excellent staff and crew contributed to your enjoyment. We appreciate you sharing your positive feedback and are thrilled that you have booked another cruise with us.

We're sorry to hear that your initial hotel stay in Oslo didn't fully meet your expectations, particularly regarding the room's location and condition. We appreciate you sharing your feedback about the window and the surrounding area. It's good to know that you found the breakfast there to be excellent, and that your stays in Voss and Bergen were more positive experiences. We note your comments on the breakfast in Bergen.

We're delighted to hear that you the thought the ship was beautiful and well presented and the Ports were delightful with plenty of restaurants to choose from.

We're delighted to learn that you thought this tour was well organised, with conveniently located hotels and an excellent manager.

Thank you for your review. We are sorry to see that you remain disappointed with your holiday and have awarded a one-star rating. We note that, despite a member of our team taking the time to discuss the issues you raised, you continue to feel dissatisfied with your experience. We regret that we have been unable to change your overall impression and thank you for taking the time to share your feedback.

Thank you for your kind words and for recommending us to others. We're delighted to learn that you thought this cruise was wonderful.

Thank you for taking the time to share your feedback. We're delighted to hear that you thought the boat was splendid and Tony and Chloe were fine hosts. As we're always striving to enhance our guests' experiences your comments about the Lavender farm and airport transfers have been shared with the relevant departments at head office for review.