The tour was good, did everything expected. I enjoyed the break and appreciated our guide's expertise.
Unfortunately the last lap did not work for me: the taxi I had ordered thru Riviera did not...
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Riviera Travel
Riviera Travel
3 months ago
Hello,
We are so pleased to hear that you enjoyed your tour and appreciated our guide's expertise. We are sorry to hear about the issue with your taxi at Heathrow and the inconvenience this caused. We value your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 months ago
Hello,
Thank you for taking the time to share your feedback. We are pleased to hear that you found the tour to be well-organised and that our guide was professional. We appreciate your comments regarding the itinerary and your desire for more time in Berlin; we understand how a packed schedule can feel when there is so much to experience. It is wonderful to know that you had a most stimulating visit.
Kind regards,
Riviera Travel
Well looked after at all times. Pleasant, well informed guides.
Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear that you felt well looked after during your experience and that our guides were both pleasant and well informed. We truly appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback about your recent holiday. We are delighted to hear that you found the holiday to be well organised with friendly representatives, and that the hotel was in a great location. It's wonderful that you enjoyed the trips. We appreciate your comments regarding the coach travel and hotel arrangements, and we will certainly take this into consideration.
Tanggal pembelian: 06/07/2026
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PC
Patrick (Pat) Conn
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Patrick (Pat) Conn tentang Riviera Travel:
I was getting worried about ticket delivery, and not everyone has a smart phone. My Eurowings ticketing was not included, but was sorted efficienty on board.
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Tanggal pembelian: 09/07/2026
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IA
Ian
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Ian tentang Riviera Travel:
Great hotels. Copenhagen one was too far from centre
Tour manager brilliant
Riviera Travel
Riviera Travel
3 months ago
Hello Ian,
We are delighted to hear you enjoyed the hotels and had such a positive experience with your tour manager. We appreciate your feedback regarding the location of the Copenhagen hotel.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 months ago
Hello Ian,
We are so pleased to hear that you enjoyed your tour manager's services! We appreciate you sharing your thoughts on the hotel's location and the weather during your trip.
Kind regards,
Riviera Travel
Service on board was really good, staff extremely attentive.
Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that you had an excellent experience with our onboard service and that our staff were so attentive. Thank you for your wonderful feedback.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your feedback on your recent Rhine Cruise to Switzerland. We are pleased to hear you found the cruise pleasant and that our onboard staff were brilliant and very attentive. We appreciate you highlighting the quality and variety of our food choices, and we are glad that our team was able to cater well to your dietary needs.
We acknowledge your comments regarding the scenery during the sailing from Basel and the duration of some of the walks. We value this insight as we continuously aim to enhance our guest experiences.
Tanggal pembelian: 10/07/2026
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ST
Stephanie
Diverifikasi oleh Feefo
3 months ago
Apa yang dikatakan Stephanie tentang Riviera Travel:
Thank you for taking the time to share your experience. We are delighted to hear that you were so pleased with the service you received.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your feedback on the Berlin, Dresden, Meissen & Colditz for Solo Travellers tour. We are delighted to hear that you enjoyed your experience and that our tour leader was a highlight for you. We appreciate you letting us know that you would have liked an additional day in Berlin and will certainly take this into consideration.
Tanggal pembelian: 12/07/2026
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HE
Helen
Diverifikasi oleh Feefo
GBR
3 months ago
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* rating
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear you had such a special holiday with us. It's wonderful that you found our staff, food, and tour guides to be excellent and that the ship was spotlessly clean. We truly appreciate your feedback.
Tanggal pembelian: 10/07/2026
0
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Helen
Diverifikasi oleh Feefo
3 months ago
Apa yang dikatakan Helen tentang Riviera Travel:
Have had travelled with Riviera on many occasiond but this tour was not up to their usual high standard
Riviera Travel
Riviera Travel
3 months ago
We are sorry to hear that your recent tour did not meet the high standards you have come to expect from Riviera Travel. We value your loyalty as a returning customer and appreciate you taking the time to share your feedback with us.
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Riviera Travel
Riviera Travel
3 months ago
We are sorry to hear that your holiday did not get off to the best start. We understand your disappointment regarding the coach travel and the initial part of your time in Lucerne. We also note your comments about the arrival arrangements and the walk through Strasbourg, and your suggestions for adjustments to the itinerary. We appreciate you sharing your experience.
Tanggal pembelian: 09/07/2026
0
Bagikan
ST
Stephen
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Stephen tentang Riviera Travel:
We should have finished the cruise in Cologne but due to river levels our final night was spend onboard in Rudesheim - a 2 Hr + drive from Dusseldorf airport. This meant we had to leave the boat at...
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Riviera Travel
Riviera Travel
3 months ago
Hello Stephen,
We are so pleased to read that you had a wonderful time on your cruise holiday and would like to thank you for sharing your experience with us. It's lovely to hear you enjoyed the destination. We appreciate you taking the time to leave your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 months ago
Hello Stephen,
We are delighted to hear that you had such a positive experience on our Cruise the Heart of Europe. It's wonderful to know that you found the cabin and boat to be extremely comfortable and well-fitted out. We're also pleased that the service from all our staff, from housekeeping to the restaurant, bar, and crew, met your expectations. We appreciate your kind words regarding the food, drink selection, and portion sizes.
Kind regards,
Riviera Travel
The documents were helpful but basic.
The information from our tour manager was far superior and extremely useful
The airport meet and greet lady was useless, a scrappy piece of paper with hand...
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Riviera Travel
Riviera Travel
3 months ago
We are very sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your feedback regarding the helpfulness of the documents provided and the assistance you received. We will certainly take your comments on board.
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Riviera Travel
Riviera Travel
3 months ago
We understand your feedback regarding the itinerary for Berlin and Dresden. We appreciate you highlighting the knowledge and helpfulness of your tour manager; it's wonderful to hear they ensured all guests were well looked after and made the most of your time in both cities.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.