Hello Ian,
Thank you for taking the time to share your feedback with us. We are delighted to hear you had a positive experience and appreciate your high rating.
Kind regards,
Riviera Travel
Pelanggan Tepercaya
3 months ago
The cruise leader kept saying "oh God" all the time. I know Portugal is Catholic, but many Brits are Christian and found this offensive.
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Riviera Travel
Riviera Travel
3 months ago
Hello Ian,
Thank you for your feedback. We're delighted you enjoyed your Douro, Porto & Salamanca River Cruise and appreciate you sharing your experience with us.
Kind regards,
Riviera Travel
Tanggal pembelian: 12/07/2026
0
Bagikan
VI
Vivienne
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Vivienne tentang Riviera Travel:
Hello Vivienne,
We're delighted to hear that your experience met your expectations. Thank you for taking the time to share your feedback with us.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 months ago
Hello Vivienne,
We are so pleased to hear that you enjoyed your Medieval Germany River Cruise, and that all the guides spoke English perfectly. It's also wonderful to know that you found the food lovely and the timing of supper just right. We appreciate you sharing your feedback regarding the historical figures and will certainly take this on board.
Kind regards,
Riviera Travel
Hello,
Thank you for your feedback. We are delighted to hear that you found everyone to be very efficient.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 months ago
Hello,
We appreciate you taking the time to share your feedback on your Douro, Porto & Salamanca River Cruise. We are pleased to hear that you found Barbara to be an excellent cruise director and that our staff were good, friendly, and efficient. It is also good to know that you found your cabin to be well-equipped and that our excursions were well-organized, with Salamanca and the Porto coach tour being particular highlights. We note your comments regarding the evening entertainment, your cabin size, the captain's presentations, and your personal food preferences.
Kind regards,
Riviera Travel
Tanggal pembelian: 12/07/2026
0
Bagikan
NO
Norman
Diverifikasi oleh Feefo
ESP
3 months ago
Apa yang dikatakan Norman tentang Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
3 months ago
Hello Norman,
Thank you for taking the time to share your experience with us. We're delighted to hear you had a positive visit and appreciate you leaving us a 4-star rating.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4* review
Kind Regards
Riviera Travel
Faultless. Each phone call was attentive and helpful, supported by instructive and helpful emails.
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your positive experience. We are delighted to hear that your phone calls were attentive and helpful, and that our emails provided valuable support.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your experience. We are delighted to hear that you had such an excellent booking experience and found our team to be helpful and caring. It is wonderful to know that you enjoyed the superb, air-conditioned ship with its high-quality furnishings and comfortable seating. We are pleased that you found the dining and service to be a joy, and that our delightful crew and well-chosen tour guides enhanced your journey with their humour, knowledge, and local history. We truly appreciate your high recommendation and are so glad you were not disappointed.
We are delighted to hear that your experience was excellent in every way. Thank you for your wonderful feedback.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback on our Blue Danube River Cruise. We are delighted to hear that you enjoyed all aspects of the ship, including the accommodation, food, and staff. It's wonderful to know you visited some fascinating places and found Salzburg to be a worthwhile excursion. We appreciate you highlighting your experience with overnight cruising and hope it did not significantly impact your enjoyment.
Tanggal pembelian: 10/07/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Efficient and helpful when queries cropped up.
Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that our team was efficient and helpful when queries arose. Your feedback is greatly appreciated.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review. We are delighted to hear that you enjoyed your holiday and found the organisation to be excellent, with a good balance of tours and free time. We're also pleased that our guide was knowledgeable and efficient. We appreciate your feedback regarding the number of participants and will certainly take this into consideration.
Tanggal pembelian: 10/07/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Rep and guides 1st class
Riviera Travel
Riviera Travel
3 months ago
Thank you for your feedback. We are delighted to hear that you found our representatives and guides to be first class.
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Riviera Travel
Riviera Travel
3 months ago
We're so pleased to hear you had a really good holiday and enjoyed the tours. It's wonderful that you found our representatives and guides to be excellent. We appreciate your feedback regarding the 4-star hotels.
Excellent service by all the staff. George, Josh, all the waiters were very cheerful. Great Cruise except low rainfall made river level low and thus we travelled by coach to another stop to avoid the...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your experience. We are delighted to hear that you received excellent service from our staff, and we appreciate you highlighting George, Josh, and the waiters. We understand that unforeseen circumstances can impact travel plans, and we regret that the low rainfall affected your itinerary. We are pleased that you had a great cruise overall.
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Riviera Travel
Riviera Travel
3 months ago
We are delighted to hear that you enjoyed your Cruise the Heart of Europe experience and found the organisation, entertainment, tours, and staff to be excellent. We appreciate your feedback regarding the dining options and will certainly take your comments about incorporating more exotic dishes, particularly Indian cuisine, into consideration for future menu planning.
It's wonderful to hear you had such a positive experience with Riviera Travel! We're so glad we could provide you with excellent service and we truly appreciate you sharing your feedback.
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Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that your yacht cruise exceeded expectations and that you had such a wonderful experience with the crew, food, locations, and tour manager. It sounds like you had a truly memorable holiday.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.