Riviera Travel Ulasan

Thank you for your 5* review! It's wonderful to hear that you had a superb holiday from start to finish. We're delighted that you enjoyed your cabin and bathroom, and found the location of your chosen deck to be perfect for you. It's also great to know that you thoroughly enjoyed the excursions and had some wonderful guides. We appreciate you highlighting the friendly atmosphere on board and the relaxing evening entertainment; it sounds like you had a memorable experience.

Thank you for your 5* review. We are absolutely delighted to hear that your first cruise experience with us was so fabulous! It's wonderful to know that you found the holiday relaxing and that you were impressed with the outstanding food and service, as well as your comfortable cabin. We appreciate you sharing your feedback regarding the excursions, and we're glad you found Salamanca a beautiful experience. We hope to welcome you back on board again soon.

Thank you for your feedback. We appreciate that this situation was frustrating and impacted the start of your holiday. Following a full review of the circumstances, the flight costs were reimbursed and a goodwill gesture was offered in recognition of the inconvenience caused. While we are sorry that you remain dissatisfied with the outcome, we value your comments and thank you for taking the time to share your experience

Thank you for your 5* review . We are so pleased to hear that you enjoyed your first river cruise and your first trip with us. We appreciate you sharing your experience, and we are delighted that you were impressed with Riviera Travel. We look forward to welcoming you on board again soon.

Thank you for your review. We appreciate you taking the time to share your feedback on your recent Rhine and Moselle River Cruise. We are pleased to hear that you found the ship and crew to be excellent, and that you enjoyed the food. We understand that itinerary changes can be disappointing, and we are glad that you found the alternative visit to the Netherlands to be an interesting experience. We appreciate your understanding regarding the challenges posed by low water levels.

Thank you for your feedback. We are delighted to hear that you enjoyed your holiday and that the ship, food, and onboard team provided such an excellent experience. We are sorry for any disappointment regarding the sun deck. Please be aware that there are a number of low bridges along this itinerary and, for the safety of our guests and onboard team, the sun deck must be closed while passing beneath them. We appreciate your understanding and are pleased that, overall, you had an enjoyable cruise. We hope to welcome you on board again soon.

Thank you for your feedback. We are delighted to hear that you enjoyed the ship, our crew, and the excellent food on board. We are sorry that the mooring arrangements in Tarascon and on the final day affected your experience. Moorings are owned and managed by the local port and river authorities, and availability can occasionally require changes to the itinerary or docking locations. We appreciate that this resulted in additional coach travel and meant you missed the opportunity to enjoy the local-specialities visit in Lyon. Thank you for your understanding, and we hope to welcome you on board again in the future.

Thank you for your review. We are pleased to hear that you had a very good holiday and found there were places of interest to visit. We appreciate your feedback regarding the timing of the gardens and your thoughts on the holiday's pace. We hope to welcome you on another Riviera Travel holiday in the future.

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the ship, onboard teams, food, and service during your holiday. However, we are sorry to learn that the garden visits did not meet your expectations, particularly as this was one of the main reasons you chose this itinerary. We also appreciate your comments regarding the pace of some excursions and the English-speaking ability of certain local guides. Your comments have been passed to the relevant teams for review, as guest feedback is invaluable in helping us enhance our holidays and ensure they meet expectations. Thank you again for your constructive feedback, and we hope to welcome you on another holiday in the future

Thank you for your wonderful review. We' are delighted to hear that you had a memorable cruise along the River Douro and enjoyed the many sights and experiences along the way. It's fantastic to know that our onboard team were kind, helpful, and contributed to making your holiday so enjoyable. We're also pleased that you enjoyed the meals served on board and received excellent service from our Customer Relations team. Thank you for your kind comments. We greatly appreciate your feedback and hope to welcome you on another Riviera Travel holiday in the future.