Riviera Travel Ulasan

Thank you for sharing your wonderful feedback about the Ill Mare and your cruise. We are so pleased to hear that you found the boat stylish, the cabins comfortable, and enjoyed the itinerary with its scenic beauty, delicious food, and swimming stops. It's great to know you highly recommend this experience.

We were delighted to learn that you found this to be a thoroughly enjoyable and well-organised holiday. The photographs you kindly shared reflect wonderfully favourable weather conditions, which no doubt enhanced the beauty of the scenery and added to your overall cruising experience. We appreciate your observations regarding the Cruise Director. Our Cruise Directors work across a variety of ships and itineraries and possess extensive experience in ensuring the smooth day-to-day operation of our river cruises. Whilst they are highly capable across our wider programme, it is natural that some directors may have developed greater familiarity with particular itineraries through repeated experience. We always endeavour to assign Cruise Directors to sailings with which they are most familiar; however, there are occasions when unforeseen circumstances, such as illness or other operational requirements, require alternative arrangements to be made at short notice. In these situations, another experienced Cruise Director will step in to ensure that guests continue to receive the support, guidance, and service expected throughout their holiday. Nevertheless, we are sorry if you felt that aspects of the commentary or destination knowledge did not fully meet your expectations, and we appreciate you taking the time to share your feedback. Comments such as yours are invaluable in helping us review our arrangements and maintain the high standards we strive to deliver across all of our river cruise programmes.

Thank you for taking the time to share your feedback on your recent Burgundy, the River Rhone & Provence Cruise. We are delighted to hear that you found the facilities on the boat to be fantastic, well-maintained, and clean. It's wonderful to know that our staff in the bar, restaurants, and housekeepers were amazing, and that you experienced them as a hardworking, friendly, and cohesive team. We are also pleased that our Riviera Cruise Director was efficient and ensured everything ran smoothly, and that you felt well looked after. We appreciate your comments on the excellent quality and abundance of food. We are glad you enjoyed travelling along the river, finding the Saone particularly peaceful with abundant bird life, and that you found this very relaxing. It's also great to hear that you enjoyed exploring locations at your own pace and that you particularly liked Chalon-sur-Soane, Viviers, and found Pont du Gard stunning. We have noted your comments regarding the welcome on day 1.

We are absolutely delighted to hear that you had such an excellent holiday with us on our Classic Sicily for Solo Travellers tour. It's wonderful to know that you enjoyed the itinerary, hotels, and places visited, and that our organisation from start to finish met your expectations. We're also thrilled that you found the group dynamic so positive and the evening meals enjoyable. Your kind words about Yasser are truly appreciated, and we're so pleased he contributed to your superb experience.

We are delighted to hear that you had an excellent experience on the Douro, Porto and Salamanca River Cruise. It's wonderful to know that you found the itinerary to be well-planned and organised, and that the standard of food, drink, and service from our staff and coach drivers met your expectations. We appreciate you highlighting these positive aspects of your journey. We also acknowledge your feedback regarding your return travel experience and understand how this impacted the end of your holiday.

We are so pleased to hear that your Budapest to The Black Sea River Cruise was more than you had hoped for. It's wonderful to know that you enjoyed the staff, trips, food, scenery, and the comfort of the ship.

Thank you for taking the time to share your feedback. We're pleased to hear that you would consider booking with Riviera Travel again for an ordinary tour. We appreciate you highlighting your preferences regarding dining arrangements, and we regret that this aspect of your recent holiday did not meet your expectations.

Thank you for sharing your wonderful feedback about your recent cruise on the Emily Bronte. We are so pleased to hear that you had an excellent experience with Riviera and that the service on board was brilliant. It's also good to know that any itinerary changes did not impact your enjoyment. We truly appreciate your loyalty and look forward to welcoming you on another Riviera river cruise in the future.

Thank you for taking the time to share your experience of The Blue Danube River Cruise. We are delighted to hear that you found the ship excellent, with spacious and spotlessly clean cabins and public areas. It's wonderful that you enjoyed the first-class food and found the excursions to be good and well organised, with knowledgeable local guides. We appreciate your feedback regarding the entertainment and will certainly take this on board.