Riviera Travel Ulasan

Thank you for your 4* review . We're so glad to hear you found your Douro, Porto & Salamanca River Cruise to be a relaxing experience. It's wonderful that you enjoyed the scenic journey along the river and found our onboard food and service to be very good. We appreciate you sharing your feedback regarding the excursions and hope you had a pleasant time overall.

Thank you for your 5|* review. We are delighted to hear that you enjoyed your holiday with us and that the organization, excursions, and the beautiful scenery of Lake Garda, particularly the Dolomites day trip, made for a memorable experience. It's wonderful to know that Katy, your tour manager, provided excellent service. We appreciate you sharing your feedback regarding the hotel breakfast and your room allocation, and we will certainly take your comments on board and will be share with the relevant teams .

Thank you for your feedback. We are delighted to hear that you found the onboard team and ship to be amazing. We appreciate your comments regarding the limited time in Vienna for those unable to take part in the walking tour, and this has been noted.

Thank you for your 5* review !

Thank you for your detailed feedback. We are pleased to hear that you found the visits interesting and that you had an enjoyable cruise overall. We appreciate your comments regarding the volume and delivery of information during guided tours, as well as the onboard entertainment, and these have been noted. It is lovely to hear that you enjoyed the Edith Piaf performance in particular. We are also grateful for your kind words about our staff, and will be sure to pass on your compliments to Paulina and Wint. Thank you again for sharing your experience, and we hope to welcome you again in the future.

Thank you for your detailed feedback. We are delighted to hear that you had a lovely cruise overall and that our staff made such a positive impression, particularly Gillian, who ensured guests were well looked after during the unexpected disruption. We do appreciate you bringing your experience at Lyon Airport to our attention. We are very sorry to hear about the difficulties you encountered with the distance to the terminal and the lack of assistance, especially for those with mobility needs. Your comments have been noted and will be shared with the relevant teams for review. Thank you again for your recommendation, and we hope to welcome you again in the future

Thank you for your wonderful feedback. We are delighted to hear that you found it to be excellent and that the trips were varied and interesting. We appreciate you choosing Riviera Travel.

Thank you for your wonderful feedback. We are delighted to hear that this was one of the best holidays you’ve had and that our staff took such good care of you throughout.We appreciate your understanding regarding some level of operational noise occasionally experienced on the lower deck, and we’re pleased it did not detract from your overall enjoyment. Thank you again for sharing your experience, and we hope to welcome you again in the future

Thank you for your 4★ review. We are delighted to hear you had a great holiday and enjoyed the company, along with the organisation from your Tour Manager. We appreciate you taking the time to share your feedback and hope to welcome you again in the future.

Thank you for your feedback. We are sorry to hear that several aspects of your experience did not meet your expectations. Your comments have been noted, and a member of our Guest Relations team will endeavour to contact you within the next few days to discuss your feedback further.